Had rear sensor problem #Warranty ran out there was a gray area about my bumper Talk to sales manger and he wanted me to be Satisfied he said they would fix everything true to there word they fixed it the fix was not cheap all the sensor bezels Had to be painted very pleased with way was handled
My Experience at Sands was the way it should be at every dealership! I'm that tough customer who contemplates and perseverates until I find exactly what I want. Looking for a used car, I am glad my final decision ended with a warm and welcoming dealership such as Sands. Joe Lyons was pleasant, professional and extremely helpful Between Joe, Matt and Chris my experience was flawless. They did everything right to make it work for me with in my budget! I will definitely be recommending Sands! Everyone there was great! On a side note thanks to Jimmy Mack for making me laugh!
We had our Jeep breakdown while we were 3 1/2 hours from home. We called Sands service department because we knew it should be under warranty. They were so helpful and amazing that we knew we would come here to buy our next car! We were not disappointed!
Paul was a pivotal point in the buying process of my vehicle. He stayed patient as I took the day to check out other dealerships, and evendentally came back to Route 1 Jeep. We walked away with the best possible deal for a Jeep Compass. I highly recommend Paul and Route 1 for your car purchase.
I explained what I wanted and what I needed and Manny made sure to cater to my needs. Very satisfied with the attention given and the respect of not trying to mislead me with ???the sale of a lifetime???
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
came to Chapman Ford and met Fred Bell. He was super nice and very helpful .This was the first car I was buying since my Fiance passed away and Fred was very knowledgeable.He made the process easy and not as stressful as I thought . I would recommend him to my family and friends
We spent the day at this dealership and couldn???t have had a better experience. They met our needs and went above and beyond to accommodate our requests. I am so impressed with our salesman, he really treated us well and his experience showed. He was so patient with us and I am confident he gave us the best deal possible.
This is my second purchasing experience at Chapman of Horsham, PA and it was well worth the visit. I was treated with the upmost respect and it showed that I'm a valued customer.
The staff did everything possible to accommodate my needs and at the price range I was aiming for. The sales representative was patient, understanding and willing to meet my pricing requirements to the best of his ability.
This is the second time I have purchased a vehicle from them in a 1 year span and I would definitely make the trip from Virginia to Pennsylvania again for my next purchase.
I would definitely add Chapman to my car dealer's list to visit.
I am a car guy. I know what I want. I know what I don???t want. I told Ali ???G???, my Sales Team Leader, exactly what I wanted. Ali G offered exactly what I wanted. I had researched the pricing through my insurance company USAA. The pricing was right on. I asked when can I drive it off the lot. Ali G said later this afternoon (it had to be prepped). We shook hands. This is our 6th Chrysler Minivan. We really like this vehicle (can???t say love - I love my wife & family) - ???Like??? is for cars and other material things. Our children are older now, yet we are still in the ???Moving & Storage Business???. Stow and Go seating is a feature benefit that provides for cavernous loading capacity. One more thing - in the past I thought that the heated steering wheel option might be frivolous - I now say ???don???t knock it until you???ve tried it???. It is wonderful as Autum deepens and Winter begins. Great vehicle. NO problems. VERY happy.
I had positive experiences with all the folks I dealt with at Sands. They were professional and did not have a high pressure sales process. I felt like we were partners working towards a common goal of getting me the vehicle I wanted. I dealt with some other dealers before purchasing with Sands and I'm glad I choose them. Thanks Joe Lyons!
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