Sales and customer service
February 4, 2018
5-stars for sales and customer service! In the last 14 months I’ve purchased 3 used vehicles, online, from Steve White Motors, all through Michael Jones (Sales) who has been outstanding! January 2018, I nearly completed the purchase of one vehicle when I unexpectedly added a second vehicle to my purchase due to Michael’s careful listening regarding my future needs, and quick action, when the second vehicle showed up on their lot as a trade-in. Michael’s timing was perfect! I financed all 3 vehicles through Steve White Motors, working with Mike McGirt (Finance), who made the process simple and efficient, with interest rates below those of my own local longstanding bank. Signing requisite paperwork was easy, utilizing a mobile notary, and then Halla (Admin) was accurate and thorough in processing that paperwork, and sending it to my local Clerk of Courts (title, tags, etc.). When the cars were delivered, they were all that we had anticipated, and more, having been well represented online. Thanks to Steve White for providing outstanding vehicles that met our physical and financial needs, and for perfecting an efficient online process with employees who are helpful, friendly, honest and trustworthy! I will continue to recommend Steve White Motors locally, 400 miles away (Columbus, Ohio), and thanks again to Michael and the team, I will return.