We had an excellent salesman who we intend to one day go fishing with :D. Overall experience was great, got the trade in and car we wanted. Really wanted the second deal on our other car but timing was not in our favor. Thanks Rodney for your services!
I was on a tight schedule and my salesperson, Michael Williams, really made it happen for me. He was very knowledgeable of the various products. Once I told him what I was looking for, he recommended the perfect vehicle and lead me thru the process in record time! Very happy with my 2018 Compass and the service - from Michael to finance.
Enrique and his manager Alex Kukoly were amazing they got me into a new vehicle within two hours of being there. They were both amazing and really cared about my time. I wasn't sure about Baxter but after this experience will definitely come back
I have bought several cars from different dealerships and Baxter is by far my favorite. I will definitely continue to purchase from them going forward. I dealt with Nathan E. and he was very easy to work with. Everyone from Mary at the front desk to Stacey in finance were laid back and made my buying experience easy. Love my new jeep and look forward to future business with this dealership.
Bought a 2016 Dodge Ram last year and have had to take it back 3-4 for ny powder coated rims and tool box leaking plus paint scratches. The experience the first few times was good however the last few times I pretty much got the run around and called a liar. When I would bring it to them it would always be clean and was told they would clean it up after they did what they needed to do but that wasn’t always the case. One time I called to see if it was ready and was told yes but when I got there first thing they didn’t know where the truck was parked, (It should of been parked in the Garage area clean where they told me it would be but it was outside) they had to literally press the panic button whil they were looking for it and when they found it and brought it into the garage it was a mess not cleaned
Could be better, certain aspects could be improved
by IA Farmboy from Arcadia, IA
February 22, 2018
Ultimately purchased a used pickup "as is". Was told it had been thru a "safety inspection" and that all been found to be "ok." I think the brakes should have been checked out more thoroughly as the brake pedal feels as if the master cylinder is failing, and left brakes grab more than the right when pushed hard, with the right brakes eventually not grabbing at all.
Financing portion: was never told which bank we had the loan with or walked thru the paperwork so as to understand better. Was just told to sign here/initial here.
I've bought from larger dealerships before with much better experience!
I had stopped in to have my 2016 ram serviced, while I was waiting, I asked if they had any good deals on leases. I sat down with Craig and found that it was time to trade in. I walked in the door and walked out with my new truck in 2 hours. Criag and the sales mang went above and beyond to make sure that I got everything I wanted. I would highly recommend buying a new car or truck from baxter la vista .
Lease was up,went to Baxter to renew. Met Jon York who made the whole process painless. All those that I dealt were spot on with help and any answers that I needed. This is the third time and i have never been disappointed.
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