I traveled over 2 hours to this dealership. I called before I left and asked them to hold a vehicle I wanted. They did. It was very clean, ready to test drive. I bought the car from a very courteous salesman without pressure. He knew all about the car and was very easy to talk to. The paperwork was fast and easy. Overall a GREAT car buying experience. Thank you Tate Auto.
Went in to dealership just to look met Mr sparks we talked then got me a truck to test drive answered all my questions went back talked about trucks some more no pressure . then stopped back about a truck that I wanted .came in we sat down did the paper work pretty laidback pretty easy . went to truck set my phone up explained the truck options shook my hand and off I went very happy
by CINDY K KELLER & BRAD E KELLER from CHAMBERSBURG
February 6, 2018
First I need to say that my Eco Diesel was a bust BUST but when I traded that in and got my 4th Dodge Ram 1500 gas engine this experience had to be the best one ever. Keith Morris worked out one heck of a deal!! Eric Del Rosario was one of the best salesman I have EVER dealt with (before, during AND after), and Jason Headley went above and beyond with my credit. He even stayed late. I've never had an issue with the dealership (even when dealing with the ecodiesel, but that's why they quit making them in 2017.
Keith didn't have to do all he did, but he really helped us out because of all the things we dealt with. Eric texted me and kept me in the loop no matter what was happening since he knew my work schedule was so crazy! And like I said before Jason stayed late to work out THE best possible deal for my family. I couldn't be happier with what all they did for us!
Jason Berry was a great help! Awesome experience can’t wait for the next one! We will be back and will continue to go through Jason for a very long time. The whole group makes you feel at home while there
Very Good Experience working with the people at Len Stoler. Everyone was very nice, polite and knowledgeable. Geoff was very helpful in making sure I was satisfied with the vehicle I was looking at and Tara was very dedicated in helping with understanding all the incentive and discounts available. Curt in the Finance Department was extremely helpful with ensuring I was getting the best financial deal available. Overall, the best experience I've had purchasing a vehicle yet.
My husband and I stopped in last week to get pricing and options on a used vehicle. After looking at a few Adam asked us to come inside so he could look a few things up. After a little research, he told us he was confident he could put us in a brand new 2018 Jeep Cherokee while staying within our budget. We were dumbfounded, never having thought we could afford something so nice. He was so great to work with and we would recommend him to anyone looking to replace a vehicle. We absolutely love our new Jeep Cherokee!
I sent an email to Len Stoler about an on the lot RAM in the early afternoon. Geoff responded immediately not with a request to come in the dealership to "talk", but with an acknowledgment he understood my needs, and an honest request to answer what it would take to win my business. I am gobsmacked at how transparent and honest Geoff was through the roughly 6 total hours, only 2 of which were at the dealership waiting to get the truck prepped, to provide exactly what I was looking for without any stereotypical shenanigans. And that included a fair value on my trade. Additionally - there was no haggling about price - simply a request for what it would take to win my business, and a decision on whether the dealer would accept. My only regret is time wasted with other dealerships.
My salesman Eric Sparks made my experience buying my Chrysler Pacifica no hassle. He made each step along the way clear and easy to understand. The price paid for my new vehicle and trade met my expectations.
An Absolutely Fabulous Jeep and Buying Experience!
by Cynthia Ayers from Gettysburg, PA
February 1, 2018
John Weiss and indeed ALL of the folks at Apple Chrysler Dodge Jeep Ram in Hanover made buying my beautiful new Oscar Mike Jeep a truly fantastic, unforgettable experience! My Oscar Mike already has many fans, and I have recommended Apple in Hanover to everyone I meet. THANK YOU!
We had a leased vehicle from Tate and our lease was up. Received a call from Ricardo Diaz wanting us to come in and discuss our options. Ricardo was very friendly, professional, extremely knowledgeable and overall great to deal with. He gave us all our options clearly on paper and with no pressure let us make our decision. I like that in a salesman…can't stand high pressure salesman! Within a short time we had made the transition from our leased Jeep to our new Jeep without a hitch. Then 7 miles down the highway the tire went flat!?!? Fortunately for us we had purchased the warranty package and with the push of the ASSIST button on the rear view mirror someone was there to change the tire…at no charge to us. The next day we returned to Tate, where we were pleasantly greeted by Keith the Repairs Manager, informing us they were giving us a NEW tire…honestly we were prepared to go to battle for a new tire because we were sure they were going to want to plug the old one. Everyone we dealt with at Tate was a pleasure to meet.
I bought a brand new Dodge Grand Caravan from Tate in August of 2015 and the overall process in doing so was easier and swifter than initially anticipated. I use the car for work a lot, and by a lot, I mean on average I put about 5,000 miles a month on it which means that I swing by the service center at least once a month to get the vehicle properly tuned. So far I have not had any issues with anyone there, the customer service representatives have been more than pleased to help and very friendly, especially Thuan who always greets with a smile and doesn't waste any time in aiding you. The mechanics are great too. Each time I pull out of the shop, the car drives like new, as if I had just bought it. In other words I highly recommend their services.
Kathy was a fantastic salesperson, I highly recommend this dealership. Andy is an awesome sales manager and got me to the payment I was looking for. Luba made understanding the paperwork a breeze. I will definitely be going back to Buchanan for my future purchases and refer all my friends and family.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.