poor after the sale service
December 5, 2017
Purchased Ram Truck that dealer had on lot for almost a year, so they converted from new to used, was used as a service(demo) type and after purchasing the truck noticed I only had 1 key fob, contact salesman who said there was nothing he could do and he looked for a key but could not find it, he said there was nothing he could do about it, now I am having to go to a different dealer and have the key frequency erased and re-flashed with a new key fob, cost is about 300.00 They just lost my business before it even began. But to be fair, I have had bad experiences with all the dealers I have ever purchased a vehicle from, either with pushy salespeople who try to high pressure you or lack of attention after the sale, they all do it, every single car dealership, I have been a sales trainer for over 2 decades, if a single car dealership would ever get real and change there asinine tactics and actually learn how to really relate to people then they would put all there competition out of business, I guess having to deal with these dealerships will always be one of the dark area's of our society, they are all the same ! its never a fun experience buying a car or trying to find good service after the sale !