5 Stars ALL THE WAY
November 6, 2018
Zimmey's is the best place I've ever bought a car. Their dealership is clean and the people there are pleasant to deal with. I live in Maryland and had never heard of Zimmey's. I found them on cars.com where they had a nice looking truck listed for sale. They were well reviewed and my family and I decided to make the two hour drive to take a look. I could not be happier that we did.
From the moment we stepped out of our car Derrick (and the rest of the Zimmeys crew) was welcoming, warm and genuine. For starters, this place is an auto parts store, a diesel performance shop, and a car dealership all under the same roof, which was a confidence builder in my eyes. And, while we only came to look at one truck in particular, they did had several beautiful trucks up for sale. For the truck we came to see we were presented with an updated Carfax report, and an itemized list of all the things they had done to the truck mechanically to prepare it for sale- From the new ball joints and tires to the re-upholstered and re-foamed drivers seat, it was clear that no corners had been cut with the intent of a quick and cheap turnover on this truck. Unlike many used car dealers, these guys actually care about what they sell.
The truck was well represented through online photos and had been detailed with a skilled hand. It was evident that they had shopped carefully and found a great truck to sell. After taking a very close look, they clearly had gone above and beyond what most dealers do to prepare a car for sale. Underneath, the truck was in as good a shape as it was topside.
When we went out for a test drive, Derrick was patient and let us take the truck on an extensive test drive. He did not hurry us in any way shape or form. Throughout the whole process, he was great with our 8yo daughter, and never once looked annoyed or exasperated with her bouncing around for the few hours we were there. We came to a fair price, and it's worth noting that there were none of the additional fees often found with used car dealers. Knowing that we came in from out of state, he was also willing to guarantee in writing on the purchase order that the truck would pass MD state inspection, which was a big thing for me.
All in all I was able to make my purchase with the confidence that they cared as much about putting my family in a solid truck as we cared about buying one. We drove home with not only a great truck, but a big smile. THIS WILL BE WHERE I GO THE NEXT TIME I BUY A CAR, and I would strongly recommend to anybody looking for a solid vehicle and a dealer that they can trust to buy from Zimmey's Automotive. They made us feel like part of the family.
Since our purchase, we've put several hundred miles on the truck and there have been zero nasty little surprises to emerge. Simply LOVE these guys.