I would like to thank Brandon Newsom for being patient with me on trying to sell me a truck that I was interested in at cole Chrysler The people there were very friendly very helpful and did everything they possibly could to make you happy and then some I would recommend going there to get a vehicle anytime.
Wayne County has serviced my Ford Fusion for over three years. They always do the service and repairs on time and correctly. The dealer costs are the same as any other repair shop. They match or beat prices on tires, etc. Andrew, Chris and the service team are friendly and knowledgeable. Next new car will be from Wayne County
I must say Wayne County Ford is a 5 star dealership. I purchased 2 vehicles from Howard Jr. One was new in 2002 & recently a 2015 Lincoln MKC. The service was great then & even better now. Incredible deals but the service after the sale is what counts. I had a few questions after the sale & Howard was right there at my place of employment to help. That is amazing!!! My coworkers are very impressed ¿¿¿
The overall experience of buying a new vehicle at Stephens exceeded my expectations. Our sales consultant- Melvin Rucinski provided top notch customer service and his friendly demeanor made it worthwhile. The business director- Steven Musctare made the financial end of things very simple and quick. He provided thorough information on warranties. Lastly, the owner, Steve Rucinski greeted us with a warm welcome and gave us some additional information on the new jeep. I would highly reccomend the employees, service and facility of this dealership.
From start to finish Kyle Lefevere did all he could to accomodate my requests (gas mileage, affordable monthly payments, safety, interior features etc) in purchasing my new 2019 Civic Sport. Its been a week since my purchase and the car has exceeded my expectations! Kyle's customer service was exceptional all through out and I would highly recommend him to those looking for a new/used car at Honda. Thanks Kyle and Honda!
In 12 years we have bought 6 new or used cars in our area. Each time we've shopped @ Hoffpauir (to keep our $ local) and each time we have left the dealership (after conversations over several days) without any reasonable deal and feeling entirely unappreciated.
Ponlue the Internet Sales Manager found what we needed and gave us more than what we thought was possible. Because of him, my family can now rely on me to be the provider. He is very personable, honest and friendly. I forgot that I was at a car dealership! Great job and life saver!
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
Ronnie, your sale man was very helpful and very hard working to get us in a new vehicle. Ronnie & Clint worked there magic and got us a Brand new Jeep witch no one else could, always got the same run around cant do nothing. But they did.
This was the first time I had been to Auburn Chevrolet. I brought my Chevy Spark in for an oil change and tire pressure. I found the door to the Service area but the garage door did not open so I left my car just outside of the doors and went in to the service desk, I was greeted and I told them what I wanted and she told me it would be about an hour wait to be completed. She then went and moved my car to the other door and brought it inside. I went to the waiting room and waited until it was almost done when she came in and said the air and cabin filters needed to be changed. I said ok and it was about an half hour and it was done. I paid for the services and left. I do think she could have mentioned to me there was coffee there and vending machines if I was hungry. Overall my experience was things were fine including watching a little girl about 2 years old running all over the place.
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