My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
We brought the car in for a check-over after a - hmmm - 'road-side adventure. Smail crew gave it a thorough examination and a clean bill of health. Then they put on our sno-tires, balanced them, and did an alignment. Typical Smail treatment.
We have buying cars and trucks from Barkaus for years and years. They always treat us right. We have never had a bad experience dealing with this family owned business. Would highly recommend Barkau and Sons to anyone.
Samantha replied right away. We arranged to test drive that weekend and purchased the car. Sam was fantastic! She was professional, friendly and very personable. Great experience. I would definitely recommend her and her staff.
I purchased a Ford Transit from Sam. She is very knowledgeable when it comes to vans. I told her what I will be using it for and she pointed me in the right direction without being pushy. I will be buying my next van from Sam at Corporate Fleet Sales!
We completed the purchase in an hour! Excellent service! Great people! We purchased a 2015 VW Tiguan and the entire experience was excellent. I recommend this dealer.
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