Kelly Jeep in Methuen has that largest inventory in the area & the purchasing process could have been easier or smoother. We were treated fairly & without any pressure to buy. Our Sales rep, Phil Prieur was extremely knowledgable & able to patiently walk us through the various Jeep models & options, making our ability to make an informed choice very easy. I would highly recommend working with Kelly Jeep in Methuen & especially with Phil Prieur.
Phil has a great wealth of knowledge of Jeeps and was a big help to me in understanding all the different models and options. He was always professional and courteous throughout the process. I needed some time to learn about all the the Jeep options and Phil was patient and gave me the time I needed. You earned the title of ???Your Family Car Salesman???. Thank you Phil!
Met by a friendly and knowledgeable customer service representative. They completed the work in less time than quoted. Highly recommended service department! Extremely happy with this dealership.⭐️ ⭐️⭐️⭐️⭐️
Service department was excellent and found the staff to be excellent. Service staff recommended needed repairs and did not force me or sell me. I took their advice and made another appointment for later work.
Karen was very responsive, intuitive, respectful, and helpful. She listened to me and expedited the process for me...and then checked to make sure work had been completed to my satisfaction. Thank you, Karen!
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
We had been to 5 other dealers over the last 6 months. Each one said that I would have to "give up" one of the selected features...that the van I was looking for couldn't have everything I wanted. Jarred found one within 15 minutes of sitting with us....color, package, and a dvd player! He was kind and so helpful and never once made us feel pressured! We were done purchasing the van within an hour. I've been to other dealership where I've spent the whole day. The business manager was very thorough and personal. Made sure he went over everything and we were still out within an hour. I love the new van!
BRIAN ,IAN AND MIKE SILVERMAN ARE GREAT TO DEAL WITH ,,THERE SERVICE IS OUTSTANDING,,,I HIGHLY RECOMMEND THIS DEALERSHIP.ANY TIME YOU CALL WITH A PROBLEM THERE FIRST WORD IS ''come on down,we will do our best to get you in and out;''NOW THAT IS SERVICE
Everyone was great from sales to finance....even other salesman were very nice while i waiting didnt feel obligated or rushed while makeing a decision sean was very knowledgable on all vehicles i had questions about
I would like to relate a positive experience that I had at Central Jeep on Friday Nov 23 of this year. I was looking to buy a new vehicle and Sales Rep Nathan Jolley assisted me in finding the exact vehicle that I was in the market for. Nathan was able to get me a good price and worked tirelessly on getting all the paperwork processed in a timely manner. Nathan answered all my questions with patience and knowledge and made the whole experience of purchasing a vehicle a lot smoother. Central Jeep provides a clean and pleasant atmosphere with a wide selection of vehicles on a spacious lot. If thinking about buying a vehicle I would recommend giving Central a look.
Jean was a fantastic guide & helped me tremendously with this process! I told him what my budget was and he worked with me to make sure I got in something that I absolutely love! He answered all questions I had & made the process easy.
I bought a used Jeep with Bob Curran. Honest, cut to the chase, what is right for you customer service. Best experience I've ever had purchasing a vehicle. Bob was outstanding!! I'd highly recommend him.
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