Great customer service. Alonzo was amazing and I loved how the team was able to work with my schedule, my case, and the whole process. I am loving my car and I will more than recommend Auto Icon to my friends and family.
Auto Icon helped me Finance my new company vehicle. They were very Transparent throughout the process. Their pricing is great and the vehicles are like new. I will definitely come back for my next van!
Very impressed and satisfied with my recent purchase. From my first conversation over the phone I was treated with the utmost respect. My daughter was purchasing her first car and I had some issues with my credit but the finance manager Adrian T worked hard and got us approved. When other places gave us no hope or tried to put us in vehicles we didn’t want Houston Used Auto had a large selection of very nice cars to choose Alvin , TXfrom. I’m definitely going to continue to purchase my future vehicles from here. Highly reca
Made the car buying process so easy. Had all the info from cars.com so I just needed to see the car in person. Didn’t try to upsale me, and didn’t try to convince me to finance through them. Played no games about added fees, they actually overestimated the additional fees so when I got the final price it was less than expected. “JD” the Used Car Online Sales Manager was extremely nice and wanted to make sure that this was the car for us. I will definitely be considering coming to this dealership in the future for my other vehicles.
Over the course of two months Gene and Leo did an awesome job helping find the perfect Maserati for me. I can't even remember how many times I was in their showroom, on the phone or exchanging emails with those guys. Let's just say it was a lot, and they always made the time to treat me as if I was the only customer they were working with! Gene and Leo are very laid back and truly want to make sure you leave the dealership happy. No high pressure sales with these guys. They made shopping for my car a very enjoyable experience, and I highly recommend you trust them to help you if it's a Maserati or Alpha Romeo you're looking for. Thanks Guys!
Began our journey on Black Friday to find a nee Jeep. Stopped at Southfork CDJR first since it was local. Worked with Albert Woods on my wish list for a new Wrangler. Left the dealership and looked at a few others just to see who else had what. We sent Albert more info on additional possibilities. We received a text from him a few days later saying he had found what we were looking for with just a couple of differences. We went back to Southfork and met with Albert again. Decided we would take the new Wrangler even if it wasn???t an exact match. During the negotiations with our trade, there was no pressure at all to buy. We almost decided to leave and wait for what we were looking for but Albert and the sales team really worked with us on the deal. They made a great offer on the price that we couldn???t pass up. We made the deal and are glad we did. Jordan Fournet in finance was very courteous and again no pressure to purchase anything more we didn???t want. Answered all our questions and even shared a great video with us. The whole thing took just a couple of hours and we were on our way in my brand new Wrangler. I will definitely return to Southfork for my services and even future car purchases if I???m in the need of a new vehicle. Check them out as they won???t disappoint!
Gene Smith is the guy to go to when you want a true partner in finding the right car. He was patient and knowledgeable and very comfortable in involving all his resources to get me exactly the right Maserati. Speaking of resources, Mike and especially Leo worked with me in a way that you would have thought we were friends for years. It was clear they were on my side looking for the right answer. I believe all of their success comes from the leadership of Steven Wolf and his dedication to be a positive resource for the Houston community as a whole. There are the Rockets, Astros, Texans and the team above at Helfman. Houston is the town of champions!
Robert is a quiet man being that he is not pushy to seal the deal. He gave me all the info i needed in order to make the best decision for my budget and woked it through to management. I have a Ford Edge i love and am excited i was finally able to get an SUV. Initially I Leased thru him and then purchased the vehicle at lease end. Ive had the Edge 3 yrs so far and not a hint of trouble. I so bery much love driving it plan to keep this for another 10-12 Yrs atleast. Thank you Robert and your finance team.
Dean Francis and the finance staff were very helpful. They were great about financing with whichever bank you want to work with. I received a fair deal for my trade and the price was right on the used vehicle that I purchased. I had one trade offer for my vehicle elsewhere that was higher,but the Helfman offer was the same as two others for my trade. Even so, the deal at Helfman was better. There are too many factors to list and they did NOT try to sell me anything I did not need. As a bonus, Unlike some dealers, my used vehicle at Helfman actually had floor mats and BOTH keys to the car. They have a big selection of sports cars and I am very happy with my experience. Thank you!
We went into Helfman wanting to drive an Alpha Romeo Stelvio and Gene Smith couldn’t have been more helpful. He listened to what we were looking for, found us exactly what we wanted, and had us out on a test drive in no time. Gene gave us plenty of time and didn’t pressure us at all. We couldn’t have felt more comfortable. The entire experience is exactly what buying a new car should be. We will definitely be recommending Helfman and Gene to anyone looking for a new vehicle.
The experience of buying a vehicle was very pleasant and excellent customer service. I highly recommend auto icon if anybody need a vehicle. They are very professional and you will be happy with he outcome
Had a Great experience at Auto Icon. Everybody pretty helpful and easy going. I would definitely recommend this dealership to my friends and family.
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