Rafael Rios took care of us as soon as we arrived at Salerno Duane Jeep- he presented us with different vehicle options until we found the perfect Grand Cherokee.
The lease process from beginning to end took less than 2 hours. Each person at the dealership is friendly and professional; the dealership clearly focuses on keeping a high level of customer satisfaction.
For instance, I will point out that Rafael called us the next day, to check-in and make sure that we were comfortable with our ride home in the Grand Cherokee. I was thrilled to have this level of personalized care.
Once the plates arrived at the dealership, Rafael came out to put it on the jeep himself. Based on the personalized attention received, I would not go anywhere else... you have a new faithful client. Thanks Salerno Duane, and thank you Rafael for providing us with great customer satisfaction.
Walked into this place right away they make you feel comfortable. Make sure to speak with Rafael Rios, gets you right into what your looking for. Had some great laughs got me into exactly what I was looking for highly recommend to come down and see this man!
I wanted to take a moment and say that I bought a car yesterday at Fullerton Jeep and once again was treated impeccably by Lou Rimblas. He was polite, knowledgeable and made me remember once again that Fullerton is the place to go for my car needs. Lou- thank you!
My service advisor, Mary Groza, was very responsive to my concerns and addressed my service issues in a timely manner. I???ve taken several vehicles to Fullerton for maintenance/repairs over the years and Mary has always provided first rate customer service.
Had a fun painless experience with the purchase of our new Dodge. Alex Jodogne was knowledgeable salesman. FULLERTON DODGE is close to home and I am sure we will be back in the future. Thanks again Alex for a wonderful experience.
From start to finish the entire buying process was painless.
by jcdiiorios from DealerRater.com
October 5, 2018
From start to finish the entire buying process was painless.Lou Rimblas was very professional, and made the entire process smooth and easy. I highly recommend Fullerton dealership. Thanks again . Giancarlo Di Iorio 2019 Ram Bighorn 1500
From start to finish we felt as though we were the only ones on the showroom floor. We appreciate all that Richard Zeller did for us. We were able to walk away with the price that my daughter could afford. Richard spent a good amount of time going over the vehicle with her so that she could drive away safely. He even helped us on his day off!
Overall excellent service! Aside from the fact that they forgot to reset my panel when they changed my oil and I had to make another trip back. They apologized and fixed it on the spot¿
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