One of the easiest , most straight forward negotiations we have experienced buying a car. They gave us a very fair trade-in value on our car and excellent sale price on our new Jeep. From Jennifer at the call center to Noelle in Sales to Brian in Finance - everyone at Apple was pleasant, professional and easy to work with. We would definitely recommend them if your looking for a car. Worth the drive we made from Woodbury area.
Called in after seeing a large amount of oil under my 2018 Ram. Service got me right in, diagnosed the problem, informed me of situation and fix, fixed it up and had me on my way in no time at all. Overall great job!
Oil, tire rotation, and recall service. Dropped it off after closing time and got a call that it was ready to pick up the next morning when I got into the office. I didn’t ask for a rush order, but they got it done really fast.
Fast oil change everytime that I am there. I didn’t buy my Dodge Ram at that dealership but they still treat me with great respect. Awesome dealership. Really is a fast oil change everytime that I am there.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I can't speak for quality of repairs, but spoke with members of all their team and don't doubt their service and repair department are much different. I had a great experience today (as a walk-in not planning to buy). I wasn't planning to buy because I went solo for the first time, and I assumed my lack of car knowledge would be taken advantage of. I worked with Vinny, Chris and Matt and they were SO awesome. I ended up leaving with a new jeep. They were super honest and low-pressure and I truly feel they went the extra mile for me. I shopped around a LOT and this was by far, the best experience and the best price in all of the greater Minneapolis area. Thanks again for taking such great care of me :)
I walked into Dodge of Burnsville after work one day looking for a new work truck, the place was pretty busy. Malcolm asked if I needed help with anything, And I told him what I was looking for and he took me around and showed me a few trucks that they had available. Shortly after that I had a family issue come up and had to put on hold my purchase of a new truck. Malcolm kept in contact while I was I was taking care of my family, and during that time, the exact truck I wanted showed up a the the lot and Malcolm reached out to me and we struck a deal on a 2018 3500 that i wanted. Malcolm is truly an asset to Dodge of Burnsville, an Is great at his job! Even after my purchase he kept in touch to see how things are going, which I think Is truly a window into his character as a person! I will ONLY do business Malcolm from this point on, and have already referred a few friends to Malcolm for there next purchase!
I dropped in for an oil change. The service person attended to me quickly asking all of the pertinent questions. The service provided was fast and thorough. The waiting area was clean and comfortable. A very good experience
Buying experience was great. Very accommodating and helpful. Sales staff was very helpful. Service has been great. Previously had another brand of pickup. Not only is the 2019 Ram a big step up, but this service department really makes you feel like your business is important to them.
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