Rafael Rios took care of us as soon as we arrived at Salerno Duane Jeep- he presented us with different vehicle options until we found the perfect Grand Cherokee.
The lease process from beginning to end took less than 2 hours. Each person at the dealership is friendly and professional; the dealership clearly focuses on keeping a high level of customer satisfaction.
For instance, I will point out that Rafael called us the next day, to check-in and make sure that we were comfortable with our ride home in the Grand Cherokee. I was thrilled to have this level of personalized care.
Once the plates arrived at the dealership, Rafael came out to put it on the jeep himself. Based on the personalized attention received, I would not go anywhere else... you have a new faithful client. Thanks Salerno Duane, and thank you Rafael for providing us with great customer satisfaction.
Walked into this place right away they make you feel comfortable. Make sure to speak with Rafael Rios, gets you right into what your looking for. Had some great laughs got me into exactly what I was looking for highly recommend to come down and see this man!
I cannot say enough good things about the customer service I receive at Westbury Jeep Service when Angela handles my service calls. She is courteous & professional, and she is always in a good mood. Dom is also amazing to work with. He takes care of everything and never returns a car to me that???s not perfectly fixed. Two of the best!!
My name is Hanna Ryan I have 2005 chrylser town & country Mr Alexis Vera is my service advisor he knows exactly what service my vehicle need and because of him my vehicle runs like a 2018 town & country.
Easiest new vehicle purchase I've ever experienced.
by connolly26 from DealerRater.com
November 3, 2018
This was my first time and Paramus Jeep and I can say that it will not be my last. As soon as I walked into the dealership I was greeted by Jay the sales manager and introduced to Jerome the salesman. Right away they explained all possibilities I had to keep me within my monthly payment limit. Numerous times throughout the process Jay stopped over to insure it was going smoothly. Jerome expedited the process knowing I had limited time to complete the purchase and I cannot be more happy about my new Jeep. I want to thank Jay and Jerome for making this the easiest vehicle purchase I've ever experienced!
Paul was a fantastic salesman. Very helpful and did not feel pressured. Ended up purchasing the vehicle and very happy! Had options elsewhere but ended up choosing Salerno Duane for their good service
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