After buying the car was brought to me with only 1/4 tank of gas, dash and door were dirty. The salesman made everything ???right??? after I pointed these issues out but no one tried to sell me any accessories (the car doesn???t come with a trunk roller cover). I called and spoke with Reggie, sales manager, about the trunk cover, he said for me to call him back the following day and he would look into the cost. I???ve called Reggie 7 times (he is always busy) in the last 3 days, I left him a message but have never heard back from him. The salesman seemed to be very concerned over me rating him a 10 on the Jeep survey that would be coming and kept pushing the 10 on me (10s are earned, not given). Otherall, everything was just an ???okay??? experience.
I drove an hour and a half to go to this dealership. I bought a Jeep Compass yesterday and I was completely pleased with my experience and everyone I met there from Mike the internet guy, Joe my salesman and Frank in finance, everyone was awesome.
So finally we bought 2018 Jeep Grand Cherokee Summit. I've been to 10 different jeep dealers in Chicagoland and got no where with advertised price, instead got poor service and left with frustrations. Finally my frustration ended with positive experience at Larry Roesch Jeep. I purchased a SUV one step better than what was looking for.(Jeep High Altitude to Jeep Summit) Sales Person Louie Zaino was strait forward, prompt, friendly and listen to all my needs and budget. Louie and manager Chandra made our purchase process easy without lots of BS. Good Job.Louie & Chandra. Thank You.
These two guys negotiated with us to give us the best deal possible to drive out with our new truck tonight! Will definitely recommend them to anybody that is looking to get a new car/truck! They???re the guys to go to! 10/10.. because the scale only goes up to 10!
Jose gave us his word that he???ll help us save money on a new 2019 Jeep Cherokee. And man did he deliver! We got a great price on it!! If there???s a higher scale then 10 out of 10.. I would give it to him. Definitely recommend
Svet is THE BEST sales consultant I have ever dealt with. If you want an honest, hardworking customer advocate look no further. Svet works for his customers period. I have never been happier buying a car. He is also rated number 1 in the area and top 50 in the nation for customer satisfaction under Chrysler, Dodge, and Jeep. (its not hard to tell why). Jack Phelan overall was absolutely first class.
Jose???s professionalism and attentive service made the experience a great one. I was headed to Honda to lease an Odyssey and stopped in to check out the Pacifica. After Jose showed me the benefits of the car I was sold. Great experience and not a lot of waiting around. Highly recommend
Very nice, very patient, listened all my questions, showed different cars, try to meet all my requests, helped me find best car I wanted. Great experience with them! If you want a new Jeep , please contact Joe! He definitely will help you get what you want.
Ruben was the best ! He helped me drive out with a car and I couldn???t be happier. I thought it would be impossible due to bad experiences at other places but he made it happen. I will definitely recommend him and the dealership to family and friends. Great experience from the moment I walked in to the moment I drove out in my new car :)
We've purchased a couple of cars through Dan and we'll seek him out again for our next purchase. Dan is straightforward and informative, never pushy and always willing to help. Dan has always worked with us (and Elmer; and the Service Department) to make sure we were happy and that we get whatever we needed to make things go easy. If you stop by the dealership, look for Dan and his wry smile... you get the best that Liberty Auto City has to offer.
Just purchased my second vehicle from Dupage Chrysler Dodge Jeep and RAM. The whole experience was great. Rose is very patient and knowledgeable, making the whole experience painless. Told her what I was looking for and stayed within my budget
I was in search of a specific make, model and year...and found it online at Liberty Auto City. It was well worth the two-hour round trip, as I found exactly what was listed, at a fair price. Salesman Dan M. and Finance Manager Kevin were friendly and helpful through the entire process. I was particularly pleased that they honored my independent purchase inspection recommendations. I am very happy with my purchase and my overall experience.
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