Megan and Daniel took great care of us when we bought a new minivan. Megan answered all the questions we had and had a great sense of humor, making things a lot more enjoyable- I hate car shopping. Daniel got us through the financing quickly and painlessly. We walked out of there with a good price based on my research. Overall, a good experience.
Smooth, fast and friendly. Edgar was awesome. No fuss, no pressure. Excellent service. Thank You Edgar and your team. Chris was great too. It was late in the day too but stayed till we got it done. I recommend for sure👍🏼
Edgar helped us find the car we were looking for at a reasonable level price. He followed up and made sure we were happy with it. Absolutely no pressure tactics. If you are looking for a Chrysler Pacifica he is your man.
Buck Ashcraft worked so hard to put me in the vehicle of my dreams! Through being dragged along for a two hour test drive, a tricky trade-in, and even a few unexpected obstacles, Buck worked with me through the entire process. I left the dealership with a steal on the car I???ve been wanting for years. Thank you Covert Dealership and Buck for the help and understanding throughout the lengthy process!
Edgar listened well, negotiated with management on my behalf, and responded very quickly to all of my correspondence. I appreciated his straightforwardness, his honesty, and his willingness for me to understand the sales process and the vehicles he showed me. I felt well taken care of. Highly recommend Edgar if you are looking to purchase a vehicle.
I saw that Covert Chrysler was selling a used 2017 Toyota Sienna for a reasonable price so I called to book an appointment to test drive. Adam picked up the phone and scheduled an appointment at my convenient. I already know what I wanted and what to look for so we had a test drive, negotiated the price, and pay for the van in what seems like an hour. The van's windshield has a crack and there's some small scratches on the body due to normal wear and Adam agrees to have the service center fixes that for me. What stands out: * Adam was nice, courteous, efficient, and did not pressure us into anything. * Some of the used car prize here is good. * We were not giving the typical "run around" xxxxxxxx like at Fred Haas Toyota in Houston. * Sales manager did not pressure us into getting a loan or lease like some other places around Austin. What needs to be work on: * Our bill has a "Finance Charge/Title Insurance" of 400 dollars tagged on that we didn't asked for. I had to tell Adam to have this line item removed from the bill. I feel like these kind of charges need to be make optional and defaults to not be included.
I've always had a good experience having my car serviced at this dealership in Austin. Thanks to everyone at the service department for their help.
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