I never thought buying a car would be so easy. Daylin is extremely professional, helpful, and great to work with. She made this process incredibly easy. The entire car buying experience was a positive thanks to Daylin. 5 stars.
Had to do a tire rotation, oil change, and had a rattling sound coming from the front of the engine bay. Ryan Jonas helped me out and got everything I needed done quickly. He was very polite, informative, and overall a pleasure to have helping me out. He put a good reputation for this dealerships service center and would highly recommend him for any service.
I wanted to take a moment and say that I bought a car yesterday at Fullerton Jeep and once again was treated impeccably by Lou Rimblas. He was polite, knowledgeable and made me remember once again that Fullerton is the place to go for my car needs. Lou- thank you!
My service advisor, Mary Groza, was very responsive to my concerns and addressed my service issues in a timely manner. I???ve taken several vehicles to Fullerton for maintenance/repairs over the years and Mary has always provided first rate customer service.
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 15, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
Ricky was amazing, I leased a jeep for my wife. Best experience I've had at a dealership, will definitely go back to Ricky when my lease is up. It's good when someone knows what you want and is knowledgeable about the car he is selling you. Definitely recommend
My family has a true love for this dealership and the jeep product. The last new addition was the 2018 compass. Absolutely fantastic vehicle in the Rhino color. ( giving my grand Cherokee some real competition) the features on this compass just wow me. Couldn't be possible without Joe Smith and the manager Michael. Worth anyone's time to go in and buy a vehicle close to home.
Came to this dealership to lease a Dodge Darango ..... Mike my salesman was extremely Knowledgeable, friendly and professional...... it was pleasure doing business at this dealership.... the staff is friendly and responsive.... thank you for making my leasing experience a pleasureable one!! Linda :)
I highly recommend this dealership. We purchase all of our commercial vehicles from this dealership after dealing with many other dealerships and this dealership is by far the best. They have the best prices and above all, you are treated as a priority even after the purchase of your new vehicle has been made. I have been to other dealers that have treated you wonderfully in the beginning to get you to buy the car, and then once you have purchased it, they act like you are bothering them when the time comes to get the vehicle serviced and so forth. Then not only are you treated poorly but they then overcharge you for your service. The prices in the service department at this dealership are very fair and they do great work. Rt. 18 Dodge / Chrysler / Jeep treats you just as good when you come in for service as they do when you are making the purchase which is a wonderful feeling. I will not be using any other dealership other then Rt. 18 Dodge / Chrysler / Jeep because THE CUSTOMER IS THERE #1 PRIORITY HERE!
Thank you all so much for your amazing customer service skills and knowledge! It's helped make my experience so much better and I would totally recommend your services and products to anyone and everyone. I feel so safe in my new Forester Sport and get so many compliments! Thanks Team you're the best! Sincerely, Kristin
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