The staff is super friendly!! However, I was shocked by the cost of my oil change. I’ve been a Honda owner until now and my oil changes were never more than $30 at Buckeye. Paying $70 is quite a bit more.
Coming back this Thursday as I have a coolant leak. Hoping for a good experience, thinking this should be covered under warranty.
Vince and Ryan were both very professional and helpful. It felt like they were trying to get me a vehicle I wanted at a price I was happy with, without trying to take advantage. They also offered to fix an issue (missing antenna) on my used vehicle to make sure I was satisfied with my purchase.
They are not the best, they are not the worst; they are the Melba toast of car dealerships. I was working with another dealership in WV that seemed unable to find the Jeep that Tri-County had. Made the 90 min drive and traded in one Jeep for the other at Tri-County. Generally speaking, I feel that my trade in was low balled and the price that I paid for my new Jeep was $2k higher than a similar vehicle with a hard top with a dealer in Virginia but I didn't want to give up a day's pay for something that might not be there by the time that I arrived. Look, these guys are not priests nor are they rabbis--they are car salesmen. One specific positive note: when they tried to upsell me on additional coverages, a simple "I'm not even remotely interested in that bu11$h1t" ended that conversation with no additional hard sells. One specific negative note: when I went to pull out of the lot, I saw that the side view mirror controller knob was busted. It was too late to get a tech to pop in a new one but who doesn't catch that when you are test driving?
BOB-BOYD SERVICE DEPARTMENT IS OUTSTANDING . I RECENTLY HAD A POWER STEERING PROBLEM AND HAD IT TOWED TO THEIR SERVICE DEPARTMENT . THEY REPAIRED IT EXPEDIENTLY WITHOUT A PRIOR SERVICE APPOINTMENT . THEY ARE EXTREMELY PROFESSIONAL , AFFABLE AND SECOND TO NONE .
I WAS GOING TO RICART FORD TO BUY MY CAR BUT CAME TO JEFF WYLER AND MEET KEVIN AND HE WAS ONE OF THE BEST AT WHAT HE DO. COMPLETE ALL AROUND GREAT GUY. RYAN SIX IS WHO HE IS. JUST ONE GREAT MAN LOVE THAT GUY, WOULDN'T HAVE CAME THERE IF IT WASN'T FOR HIM. GREAT CAR LOT. I HAVE TOLD A FEW PEOPLE THAT I KNOW THAT ARE IN THE MARKET TO COME JEFF WYLERS WAY. THANK YOU MUCH.
Went in looking for a new / used car for my husbands birthday and Ray and Keith went above and beyond to make sure that we found a car within our budget . Not to mention it was 90 degrees outside and they were running back and forth trying to find something perfect . Highly recommend them we were very satisfied ! :)
Wanted a smoking package. Salesman laughed thought I was kidding. But he did look into it and got me a smoking package. When it came in it needed a special tool to install. So he had service install the lighter for me at no extra charge. So I interacted with sales, finance, parts and service everyone was very nice and helpful.
My experience was great! Our sales Rep was very helpful and tried to give us the best deal he could. If you go to Tri County ask for Ray and he will take great care of you! The only issue we have is that we drove the car off the lot with a nail in the front passenger side tire, the slow leak is an issue. We contacted Ray about it and he said he would get it repaired for us! For my first tI'm financing I feel very good.
Great I have been a customer for years this is the third car I have purchased from Jeff Wyler in Canal.
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