Overall Ben found the car my wife wanted at a very good price. The only thing I was disappointed in was when taking delivery I found a small chip in the paint on the front bumper, no gas in car, and it was not detailed very well. I would have expected a show room quality car at delivery. This was not Bens fault it was his support staff. After they did a so so job of detailing it I would have thought they would have said somiabout the cio in the paint but no I had to find it. They say they are going to take care of it. We will see if they repaint it or just use the touch up paint.
Really great buying experience. They bent over backwards to show me new and used trucks as I weaved my way through the options. In the end got a very nice truck and I'm very happy with the overall experience.
We were greeted promptly and showed the exact car we had been looking at online. Our salesman, Liam, even took it upon himself to put our son's child seat in the new car for our test drive. The car buying process had its usual bargaining, but the process went way quicker than expected. The customer service from Liam and the kids area for our son definitely made it a great experience! We would definitely recommend Autonation!
I'm really glad I chose Texan dealership to purchase my new truck the customer service was above and beyond and it was a pretty quick process I did not feel pressured to buy something that I did not want the only downside is my new truck comes with two key fobs and the second one has been misplaced at the dealership and I'm still waiting to hear back as to whether they're going to mail it or I have to pick it up
Rick, Wade, and Xavier were great to us. We bought a used Avalanche and love it. The buying process was easy. When I think of the name "Demontrond," I think first class, but the furniture was shabby and the waiting room was not good. You need a facility that reflects the quality of people who serve you as employees. You have an amazing group of people in used cars sales and in the support staff, but your offices look worn down. Spiff up the place so your customers feel safe! And give your employees offices they are proud of - not ones they have to make excuses for.
Went to multiple dealerships and had horrible experiences until these guys. I had two different sales guys help me, never trying to step on each other's toes or worrying about who's deal it was. They were beyond polite and took great care of me and put me in a great car. If you're looking for a great experience you can't go wrong with either Kevin or Alan! The finance process was fast and easy, told them what I was putting down, got pre approved, and by the time I got to the finance department all the paperwork was ready to be signed. No wait. The lifetime warranty they offer is just a pure bonus after the experience I had. Will definitely do business again with these guys, top notch all the way.
I have a lifetime bumper to bumper warranty. They have always been awesome in every Dept.
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