I Completed finance application 9/26 on a 2017 renegade desert hawk . I haven’t received a response yet 9/30. I did receive a confirmation that the application was received. I’m surprised about huge delay
Dealership was fastest in and out of any car purchase I???ve had. The process was easy, they had all paperwork prepared and ready to go when I got there. Neil Frederick in sales was very responsive and quick to make the deal happen. Not a lot of back and forth on pricing as the price they came back with was more than fair based on market research I had conducted. Finance/closing team member Michael Williamson was fast, organized and did not drag out the process. He was also excellent and refreshing from what I???ve seen in the past from other dealerships. Ceidrick Marcelin Sales Manager also was awesome checking in on my experience while checking out. Refreshing approach to car buying and highly recommend this team.
Best and Fastes experience ever buying my Durango!!
by keyonna310 from DealerRater.com
October 30, 2018
Neil and Cedric are amazing! They guided me understood my concerns and hesitation in trading my vehicle. They where very understand but open and honest! I sooo appreciate you guys! I didn???t feel taken advantage of or pressured to buy! I got more than I expected for my trade in which sealed the deal for me! Thank you Neil for being soo attentive and walking me through the process! Your and outstanding person!!
The employees there were very attentive to my needs willing to work with me through the entire deal.Very pleasant and most of all very knowledgeable. Will reccomend the dealership to family and friends.
10/14/18 From Melvin and Pamela Tolson Sr. We would like to say that both Sean Warrick and Michael Williamson's customer service is outstanding. We had problems with getting our Jeep repaired because the Extended Warranty on our vehicle had to be corrected, therefore it delayed our Jeep from being repaired at the time we brought it into the service department. With their professional service as they went above and beyond their normal duties to help us, our Jeep was finally and promptly repaired, They can help us anytime. Sean and Michael are an asset to DARCARS JEEP.
I am very happy with my experience at Ourismann. They were very professional and very fast with the amount of work that needed to be done. My service technician, while I waited for my truck, kept me informed on how much longer it would take without me having to ask him. Very friendly staff!! Take care, Matt
I was very pleased with the way Ourisman service handled the recall. Making an appointment was very easy. I was treated with professionalism when I arrived. It actually took 30 minutes less than anticipated and I was on my way. Makes me wish I had purchased the vehicle from them
The deal originated on the internet sight. The dealership and sales team worked hard to satisfy us. In the end, we bought the exact vehicle for the exact price we expected. The salesperson did an excellent job.
I don't usually leave reviews but I've been so consistently impressed with the entire service department at this dealership that I felt compelled to do so this time because they really deserve it. They're efficient, organized, friendly and for a dealer, fairly priced. Sean, the service technician from my last visit, was extremely through and helpful, showing me everything that was done and explaining it all to me in terms that I was easily able to understand, plus he gave me a bunch of extra pointers to keep my vehicles running well going forward. Thank you Ourisman CDJR!
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