I???ll Miss Those Guys
December 3, 2018
You asked for it! I went to McGee for my 24,000 mile service and the service team was incredible, as usual. While there, the service person Tim, who has been awesome for every service appointmentt, offered me an extended service agreement. I mentioned to him that I was considering moving to a new Rav 4 and he suggested a sales rep. I met with the sales representative who gave me a lot of time but made a ridiculously low offer on my vehicle in trade and never offered any further discounts since I was purchasing one of the 2028 models with the 2019 vehicles coming out soon. I didn???t negotiate with him and pretended I would give the offer serious consideration. I left the dealership and went to the nearby Subaru dealership where things were the exact opposite. They made a very reasonable offer on my Camry in trade and reduced the price of the new vehicle substantively if I was willing to purchase an on the lot 2018 vehicle. Later on the Toyota sales rep called to see if I was still interested and then, for the first time, offered to reduce the price of the 2018 car which I felt he should have done in the first place (especially since an incentive program had either just ended the previous day or was ending that day.). When I purchased my 2017 Toyota Camry at McGee, they were absolutely amazing and provided me with the best deal I could have ever asked for. Needless to say, I was disappointed and considered contacting the sales manager who was so helpful during my last purchase but opted not too. It just wasn???t worth the trouble. I have agreed to purchase the Subaru but will definitely miss the service folks at McGee. I have sent numerous friends to that dealership over the past two years.. Respectfully Dr. Joseph E. Arsenault Jr.