My Experience at Koons Sterling Ford in VA was the best experience I have ever had purchasing a new car. The entire process was easy and stress free. Our Salesman Seth was professional, honest, and made us feel Welcome the minute we arrived. Thank you for everything!!! We would definitely recommend them to our family and friends.
Great for any courier
by Craig73 from Burleson
December 5, 2018
Great milage comfort and room for all your deliveries. Have many extra options to choose from. This will be the next van I purchase from Mike brown Dodge
Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
A true MPV
by Roger from Wilmington, NC
December 5, 2018
In searching a for fuel efficient, small cargo van, it was a tough choice between the NV200/City Express and the ProMaster City. It finally came down to a couple of features: window visibility in the rear and overall exterior styling. The ProMaster quite frankly has a "look" only a mother could love.
2009 Honda Accord
I really like this car .
Thanks for helping. Go Look for Ammar Hanjra very knowledgeable Finanace Manager.
Maximum Auto has a huge selection of used cars.
Uses 1 and a half quarts of oil every 1500 miles.
by Doug Clay from Charleston SC
July 24, 2018
It’s a good little van other than it uses way too much oil. I wouldn’t have bought it had I known. I was told the oil usage is normal at 7.00 a quart. No recalls on this van for excessive oil consumption.
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
2015 Dodge Ram Promaster City
by Snuffaluffageeze from Kansas city MO
January 29, 2016
Good acceleration for a 4 Cyl van Much better than other brand 4 Cyl. Fuel economy seems to suffer slightly as a result. Still getting around 19.5 MPG around town with a loaded cargo area of about 700 pounds. Handles very well for a van. Pleasure to drive. 4 Cyl engine sounds clanky but typical for a 4 Cyl of this displacement.
Good variety of vehicles, I found the exact truck I've been searching for. Jeannie worked with me and was polite, professional and down to earth ! So far so good !
Great van. More useful than a pickup.
by laserjay92 from West Haven, CT
March 27, 2018
Love my 2015 Promaster City. Gas mileage is amazing, more useful than my 07 Tacoma was. I can go to a DIY store on a rainy day and get anything I need for a project I'm working on and fit more than I was ever able to in my pick up and get it home dry! Over 38k miles now and no issues at all. Love all the options on my SLT too... Bluetooth, touchscreen, rear back up camera with part assist... I could go on. I would recommend to anyone looking for an economical utility vehicle whether you're looking to use it for personal or commercial use.
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