Easy, Efficient, Excellent!!!
November 5, 2018
Honestly, I was just visiting this dealership to do some research. I live an hour away from this dealership. My wife and I were greeted outside while checking out vehicles by Hamed Awadi. He greeted us in less than 2 minutes, which to me is a very big deal. I explained to Hamed I had been researching Jeep Grand Cherokees and the "must have" add ons I wanted. I expressed concern about price and trade in value. Hamed immediately came up with a vehicle I would be interested in and showed me the minimal cost to add on leather and new rims. With his confidence in getting me into a vehicle that day I decided to let him try. I took a test drive, picked out a few package options and told him the price I required for my trade in. HE CAME BACK TO ME WITH ALL OF THAT AND MORE!!! It took no time at all. I was given exactly what I asked for in my trade in and given a nice discount without the typical back and forth grind out. I have been a General Manager of a large retail store in the metroplex for 10 years and appreciate great customer service. Hamed listened, came up with solutions to fit my needs, and did not make me work for the deal I wanted. He just made it happen! Next I met with Jeff Bockemehl. He helped me lock in the absolute best interest rate on a new car purchase I have ever seen! I was absolutely floored. I normally do not by extended warranties, but Jeff really stood behind all the features and benefits without being pushy. He helped me work it into a monthly payment I was comfortable with and even charged my wife's dying iPhone!!! Seriously! All in all I was at this dealership just over an hour. Unheard of right?!! I mean, seriously, I have spent 3-4 hours at a car dealership only to find out the salesman could not get me what I needed but still wanted to push some ridiculous other option onto me. Not at Huffines, no sir. They treat you with respect, and care about your time and money. I would recommend Hamed and Jeff to anyone. I would also like to thank Ray in parts for helping me pick out some new after market tires for a great price. He really made that process quick and easy. I have had my car for 3 days and love it. Each morning I go into my garage I get a shock to see such a beautiful new Jeep that is all mine. Remember, I did not go in to Huffines to buy, Hamed, Jeff, and Ray made me an offer I couldn't refuse. I cannot fathom sending anyone anywhere else to buy a car. Huffines, you now have a loyal customer for life. Thank you,