I have had numerous vehicles over the years that required some kind of warrenty work. I have not ever experienced the professional courtesy and service that was provided by the Anderson Chrysler Jeep Dodge service department. Specifically, the service advisor Mike Walsh and The Tech Joe Pearson provided excellent service and feedback for the full repair of my truck. They were quick, responsive, and thorough in returning my vehicle ready for the road. I can't thank this department enough for the service provided. I have not experienced this kind of support for quite some time and will recommend this dealership to all that are willing to listen. Thanks again.
In 40 years of purchasing new vehicles every 3 to 5 years, I have spent an enormous amount of time in car dealerships. I have seen the good and the bad, with most experiences falling somewhere in-between. Anderson Chrysler in Lake Havasu City Arizona was among the very best I have ever dealt with. Zero sales pressure and an enjoyable experience from the start to the finish which I deeply appreciated. They have just gained a customer for life...
Top notch dealer. Searched all over the US for the perfect RAV4. Found certified one at Anderson Toyota in AZ. I requested copies of all paperwork associated with the car and Megan produced them all with no hesitation. They were transparent. Everything checked out so I asked them to provide the missing cargo cover and net and they did. They have a shuttle service ( from Vegas or Phoenix) which is really a personal driver. We flew into Vegas for our spring break vacation. They sent our driver, John, to our hotel in Vegas and he took us on a sightseeing tour see Hoover Dam on our way to the dealership (our two girls were with us).
We arrived at the dealer and were handed of to Brittany to complete the transaction. To avoid paying AZ sales tax, we went to Needles CA to do an out of state sale. The entire process at the dealer took about 3.5 hours.
The only gripe I have is they gave the car to me with a little less than 1/2 a tank of gas. I asked if they could fill it for me and I was told that they only fill used cars if they are under 1/4 tank.
But they had real food items and drinks for the family.
All I can say is I have never had a good experience buying cars through a car dealership. The dealerships I had been to prior to Anderson, were filled with deception, greed and lies. It disgusted me. So naturally I was skeptical going to Anderson. Once I sat down with the salesman I thought to myself "ok...here comes the haggling back and forth to the finance manager...I'm going to be here a while." But instead, the salesman just started talking to me until the sales manager came over (that never happens!!!) and asked me what I was able to afford for my monthly payments. He then came back after talking to a couple different banks to try and get a loan and told me he was able to get me the loan I wanted and still keep the monthly payments within my budget! I was speechless! I have never had such a pleasant experience at a car dealership and I doubt I will ever again. I drove 3 hrs to buy a car at Anderson...and it was so worth it! I don't have time to tell you of all the other awesome experiences I had while at Anderson but I this is the only dealership I would actually recommend if they are looking for a good deal with no haggling and honest, trustworthy, wonderful people.
I recently purchased a 2017 Nissan Sport Tech 370Z from Anderson Nissan. Ashley S was the sales person that I dealt with through out the process. She was professional, courteous and prompt in getting back to me with any questions or concerns I had.
I live in southwestern New Mexico which puts the closest Nissan dealer about 100 mile away. The Z I was looking for was specific in color and trim limiting the availability, without ordering one. My search was from east Texas to Southern California. I found only two dealers of more than a dozen I contacted that had the exact car I wanted and at a price well below the MSRP.
Anderson Nissan was great to deal with, had the right price and applied zero pressure during the buying process, unlike other dealers I have dealt with.
Mike Walsh and Service Dept are always friendly, polite and thorough when taking care of our Dodge products. The office and support staff are also great. Will continue to use Anderson for our vehicle needs.
Purchase my 2014 Ford Edge from this dealership back in November. I had one oil change from them so far. I had a problem with the skid plate coming off and they took care of it no problem . I provided great customer service!
I was scheduled for a 9 o'clock service appointment, I was running a little late called in to let Mike know that I was a short distance away. When I arrived found out where I need to go, talked with Mike, and he had me bring my Ram 3500 into the recieving bay. It was a short period later that my Dodge Ram was ready to be picked up. I will recommend Anderson Chrysler to other's.
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