Reached out through cars.com and scheduled a test drive. Communication through email was good. Met with Tina, took my test drive and Tina was very knowledgable. Told her my story, she was no pressure which was good. I may be 60 days out before I settle on a vehicle purchase but would go back to Mark Mitsubishi if the stars align by the time I am ready to pull the trigger.
I purposely avoid dealerships due to all the hassles, but my experience at Earnhardt Cadillac Chandler was amazing. I saw a vehicle online and made some tentative contact, not expecting much as I had not bought from a dealer in over 25 years. Everything worked out in the process and I have my new-to-me vehicle which was awesome. The team, Peter, Andy, Luke, had everything ready for me so when I drove in from Tucson, all I had to do was inspect, drive, sign and head home in about 30 minutes. Awesome experience.
It took a bit but worked out a great deal with them. Also, I had an Instant Cash Buyout from KBB which made trading in my old car super easy. The only down side was it took FOREVER to get to the finance team. I understand it was busy, but if you're going to have a sale...staff for the sale in all areas! Overall though I was pleased. Juan my salesman was excellent!
Outstanding service throughout the process and after!
by Jon9414 from DealerRater.com
November 1, 2018
I just want to say I enjoyed my time at Avondale Dodge. Nygel Newborn was awesome! He was a laid back guy and never pushed us. During the time, it felt Nygil was a friend trying his best to get every incentive and rebates. When I walked out of the dealership, my daughters said they saw rainbows and unicorns, on how happy they were as well.
Although we spent more time at the dealer than anticipated, DeWayne was patient with us. He was friendly and helped us find a Ram within our budget that we love. Jesse, in finance, was very informative and explained our options available for refinancing in the future to decrease the time and amount we pay. We had a great experience overall.
From start to finish these guys were great! Super thankful I ran into Rudi over at Larry Miller Dodge. While making the deal he walked me through and introduced me to everyone over at the Larry Miller family. Hand shakes, smiles and great deals is what these guys are all about. Hands down best experience I’ve ever had at a car dealership. If you need or just want a new car please give Larry Miller Dodge a call and ask for my guy Rudi, you won’t be disappointed!
Went it just to browse new vehicles & left with a 2018 Dodge Ram. Our salesman, Iran took good care of us. This is my 3rd purchase from this dealer. Great incentives! Matt in finance does a great job as well.
I have been buying cars for 50 years and this was by far the best experience so far! James Cooper was extremely easy to work with! He listened to my wants and needs, found the exact truck I wanted. Then made making the deal easy to understand! Thank you so much for the great experience!!
They called me back the same day I sent a message, my advisor Chris was thoroughly polite and professional, the paperwork was quick and easy, and I was treated just as well on a recall repair as if I had been a paying customer. This is the kind of service I expect from dealerships (sadly, so many are lacking) and LHM and Chris delivered!
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