They changed the oil but didn't use the oil for 5000 miles like we always get. So now it shows we have to bring it back in 3000 miles. We always do the 5000 miles so we dont have to come back so soon. Other than that, its a good place to go. Hate the construction going on though
Very friendly staff. We came into the dealership and had a new vehicle within 2 hours. The kids had a plan room and they offered drinks, popcorn, cookies, and more when we walked in the door. I will be a return customer.
Went in for an oil change and asked them to listen to a belt sound coming from the engine. It was determined that the water pump needed to be replaced. They provided me with a rental car since it would be overnight. Great service, professsional serviceman kept me informed.
Prompt courteous services people friendly to the customer.
by TOTTYONE from DealerRater.com
December 1, 2018
It is always important to give feedback in order so that the information gets to the right source. That way the problem can be handled is rectified in a proper and professional way. Someone else may be experiencing the same situation you have but afraid of speaking out about it. Or they just don't know the proper channel to go through. I Love My Chrysler 300.
Our sales person was very helpful and friendly. We were able to purchase the exact vehicle we had wanted. We are extremely pleased with the vehicle and our sales person and service we received from ORR. Thank you. Will recommend Orr to all.
Professional customer centered service . No one else in this area that comes close to the integrity of Coleman's. Everyone that you interface with at Colman's makes the customer feel like they are with family.
I have always been a Chevy truck driver until I bought a Ford F-150 from McLarty in 2012. They made buying easy and my service after the sale is second to none. They have sold me 2 more since I bought the first one.
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