Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
Great buying experience and was treated very fairly. I ordered my vehicle so they took me through the process and kept me updates. I traded in my car and again felt I was treated fairly. Nothing fancy just good people dong a great job.
This is the second time I bought my vehicle since 3 years agao and the buying exparience is still top notch. Sabrena was our sales person. She did not push us at all, everything is up front and willing to work with us. Unlike other dealership I have been to there is No tricks at all, what we agreed during negotiation match exactly what they put on the paper. No ???accidental mistake??? on the paper work. I highly recommend Sabrena if you are considering buying your next vehicle becuase the buying expareince is truly exceptional!
Nick Tirey did a great job locating the right Explorer for me. I gave him the things that were important to me and he found the perfect fit. The transaction went very smooth and took very little of my time. In addition Wesley, with the extended warranty team, worked with me to find the best plan to fit the number of miles drive each year. When I came to pick up the Explorer everything was in perfect condition and I was able to drive away with 15 minutes of arriving.
Service department dose a great job of taking care of our needs and our car as well as customer service Great dealership.Every one is very help full and gets the job done I would recommend them and the dealership to all my friends and neighbors. We have bought three cars from Jeff Drennen's and will buy are fourth car there to when we are ready to buy.Great service
Very satisfied with buying process. We were there for several hours, but treated well through whole process. Dave did a great job even though he was very busy handling multiple customers. Would highly recommend this dealership.
I just cannot say enough positive things about our experience with Jay M. and the entire Fayetteville Dodge staff. We have visited several area dealerships in search of the perfect minivan for our family and found that that not only was the Pacifica the best vehicle for us, but our extremely courteous, diligent and well informed dealer made the expirience both pleasant and hassle free. Working with Jay Morse and the rest of the wonderful staff has made us confident that Fayetteville Dodge will be the only place we go to for all of our future vehicles. We will definitely be highly recommending this place to all family and friends!!
I was greeted at the door and went to look at one car and bought a completely different car all with Keith's help. He did his best to keep my monthly payment the same and I was very satisfied with the service and I'm very happy with my purchase.
Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
by Dennis from Firkins Chrysler of Bradenton Florida
May 2, 2018
The Quick Service and the solid answers given to me by Teresa Stevens she took the time to go through the process and how to operate one of the radio functions
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