My lease was about to expire, so we went into the dealership to see about our options.
Walked out with a 2019 shiny red Kia Sorrento, thanks to Dan Norris. Excellent customer service. Dan made the process of leasing a new car easy and painless.
So happy with new ride. I would recommend Kia and Dan to everyone!
I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
My experience was great ! Thank you so much West Herr Ford ! The staff was amazing ! Very friendly helpful and patient. The staff was always willing to help and answered all my questions. Definitely made my car buying experience a good one! Also I received the absolute best price on my vehicle. Thank you so much!
First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they take care of it. We have been having our vehicles serviced here for over 40 years and we will keep taking our vehicles there. Darren's name is not below but he gets 5 stars also.
Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
Thinking of buying new or used, this is the place to go! The website was easy to help me finally decide on 2017 used Tahoe. The entire process was seamless; sales, finance, and delivery! Short ride to a great location with some nice local restaurants to grab grub before heading home! BJGM Le Roy -- highly recommend.
This particular transaction happened very fast, over two dealerships and through the magic of cellular communication. We had a contact at Bob Johnson's in LeRoy, but the vehicle was at Bob Johnson's in Greece. A phone call was made, "Yes, the vehicle is still available. But, due to Black Friday pricing, and the deep discount on the vehicle, it wasn't going to last the weekend. As the only 2018 Traverse Premier in a 2500 mile radius we had to move fast. We test drove a '19 similar in Greece. Loved it. Called our friend in LeRoy and told him we wanted it. He said he'd call them and have it shipped to their store. Then, over the course of about 40 minutes and several texts, while we were driving to Buffalo to see a Sabres' game, we worked out the other stuff. Great experience, great people, and so far GREAT CAR.
Salesman Tom Macey did a great job from start to finish! I felt he answered all my question and concerns honest and fairly. As I move forward I feel I can call upon him at any time. Thank you,Tom
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