Internet Buying Experience
September 27, 2018
I had been trying to find a Range Rover close to where I live in New Mexico but was not finding the right one. I found one on Cars.com but it was in East Bridgewater, Massachusetts at Marquis Motorcars, Inc, which is 2300 miles from where I live so difficult to inspect or drive.I decided to call anyway just to get some info. When I called, Arthur (the Owner) answered the call. He answered all my questions, offered to send more pictures of the vehicle, sent carfax. After talking to Arthur 30 minutes I knew this was the person I wanted to buy a vehicle from. Over the next few weeks Arthur kept in touch sending updates of the buying process. Anytime I called he would take my call or if busy, he would call back as soon as he could, talk about customer service, they know how to treat the customer.
Arthur arranged to have the vehicle transported to New Mexico, when it came in, it was everything Arthur said and more. The buying process at Marquis Motors was exceptional!!! Over the course of the process I got to know Arthur and now I can say he is also a good friend, and we plan on visiting one another. I can't say enough about my experience so I will leave it with, thank you Arthur!!!!!!