I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
My mother, who is 91, decided she wants one last car in her life and chose a Kia Soul. The sales agent - Brian Boswell - was a perfect fit for my mother, answered all of her questions, and alleviated all of her anxieties. She even leased the car which I never imagined she would want to do. Thanks Brian.
My experience here was amazing! I was initially going to buy a Nissan Rogue on Mayfield Rd but when I came to New Line to compare I was blown away. From the second I walked in everybody was incredible! Dave, the salesman I worked with, was AMAZING. He was friendly, passionate, and worked with me to give me the best deal possible on a new car. I honestly could not have asked for a better experience. Ask for Dave if you come here! You won’t regret it. The other finance manager I worked with, Brian was equally as amazing and was very helpful!.
My father just purchase me a used vehicle they had great customer service far as answering the questions we had for them .We got a trade in vehicle older truck they was nice enough to change the battery to a new one .
I went in today and looked around. I wasn't ready to buy yet and told the dealer. He still took the time to walk with me around and show me different vehicles they had. I didn't expect someone to take the time they did once I told them I wasn't ready to purchase. I'll return when I'm ready. Very impressed.
Excellent customer service. I drove from Croswell MI, which is a four hour drive, and it was well worth the miles. I would recommend this dealership to anyone looking for integrity and good business wrapped up in their purchase. Judie Murie-Walker.
I had heard good things about this lot so I drove across the state to check out an advertised vehicle i was interested in. I generally will not buy a car from a high-pressure dealer or someone who insults your intelligence with sales tactics. These folks appeared honest, straightforward and treated me fairly. The location is kind of off-putting but I recommend this place.
Mr Arko Senior was a very professional and personable man. My wife and I purchased a Chevy Avalanche. The truck is everything we were looking for and more. The quality and cleanliness were also excellent. Mr Arko, Senior and Junior were extremely nice, helpful and kind. They helped with the loan process and the experience in all aspects were above our expectations. We will be back for our next purchase soon. Thank you very much with everything.
I never knew buying a car could be so easy! I was looking for a nice used vehicle, when I came across National Car Mart. I never heard of this dealership but I’m so glad I found them. Larry Bauer was the friendliest and most helpful salesman ever. I purchased a 2006 Trailblazer with decent mileage, great body, for a great price. They repaired an issue with the Trailblazer before I drove it off the lot and will be detailing it for me. I highly recommend Larry at National Car Mart.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
I can't say enough about how pleasant this car purchase was. Ryan was very low key but eager to do what he could to help us get into the car that we were there to get. I originally found the car on-line and just happened to be in the area, so I figured I would stop in to take a look. He didn't act like the typical vulture that attacks you as you step onto the lot. He simply said hello and stepped back while we looked but kept himself available for questions. We actually did not come to a deal on that first trip, and we were both totally ok with it. I called him back almost a week later and we were able to work something out. I told him I'd like to think about it over night and he said to "take as much time as you need". I drove back up their (2.5 hours) 2 days later and made the purchase. This probably wouldn't have happened had Ryan been pushy. We had a blast driving our new car home and I've been happy with it since. I was very impressed with Ryan.
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