Excellent Customer Service
December 3, 2018
I leased a new Malibu from Curry Chevrolet and had a great experience with all staff members I worked with. I wanted a very specific model and color which I knew was going to be a challenge. Fannie was my sales rep and she worked tirelessly along with the sales manager, Laura, to locate a vehicle that met all of my needs. I then worked with Sebastian from Finance to review the numbers, he explained everything clearly without making me feel pressured. My favorite sales rep, Fannie, was not available on the day I was scheduled to pick up the car. She and Laura had everything prepared and ready for me upon arrival. They arranged for another sales rep, John, to walk me through the pick up process, set up On Star, etc. John was also terrific, seamless teamwork! Lastly, Laura personally accompanied me to the Ford dealer to return my previous lease! Thank you all for a great client experience!