TJ was extremely helpful, and was very kind. He was patient even though it was getting late, and made us feel like we were making the right decision buying a car with Honda. TJ was knowledgeable, friendly, and made my family feel welcome. He is a model employee, and he made the experience enjoyable.
My husband first met Coco the day prior to our purchase when he came in to look at a few vehicles. He made a point to tell me that he really liked working with Coco and he felt Coco truly listened to what he was looking for. He didn't find anything that day, but the following day we scoured the internet once again and came upon a Forester for sale. So we headed back to the dealership and arrived 10 minutes before closing! Coco was very professional and efficient! We took the vehicle for a test drive and was able to work through the purchasing process very quickly. We did not feel pressured at all. This purchase is for our son who drives in the mountains and snow frequently, so we are excited for his new Suburu experience - it's reputation is impeccable! We would definitely return to Suburu of Las Vegas!
I just wanted to take a quick second to give Morris a big shout out and an even BIGGER THANKS!! He made my FIRST EVER car buying experience through a dealership so wonderful! He was kind, patient and very understanding, and did his all to work with me and get me into a car that I really wanted! If ever you???re in the Riverside area at Walter???s Mercedes-Benz, Morris is your guy!!! Another big thanks to Emil for making my experience a pleasant one too, you guys were really great! (:
I like the fact that Mid-Illini stocks quality cars that are in demand. They allowed me to take my prospective car to a local mechanic to have it looked over. I appreciate the honest upfront discussion on price and the care that they had for me as a customer and balance that with their needs to make money on the vehicle.
I spent months looking for a new vehicle that met me specific criteria. I was at first skeptical to travel a far distance to purchase a vehicle but Chris made the entire process so smooth. He and his wife made sure I had all the information at hand to make the appropriate purchase. they were so friendly and I absolutely love my new car. I would absolutely do business with them again in the future. They have high quality cars and work well with you to get you into the car you’re looking for!!
My service representative was very informative about what they would be doing with my car to solve the problem. He stated they would have to keep it for 4-6 hours to discover the problem. Every step of the way he kept me informed of what they were finding.
We found a great car at Ron Tonking Hyundai of Gladstone.
by Lidija from DealerRater.com
December 4, 2018
Recently purchased a 2019 Kona. Am driving it for a week now. Excellent vehicle. Looks nice, Gets great gas mileage and fits our budget. Bronson Barlow was outstanding to work with, knowledgeable and polite. Crunched numbers with us and Answered all our questions no matter how many times or how many ways we asked. Ultimately Helped us find a vehicle that suits our needs and fits our budget. Great guy to work with. Thank you. We would recommend this dealership to anyone looking for a car.
Everyone was helpful and friendly. First they did an inspection of the damage, to make sure they ordered the correct parts. The parts were ordered, and I received a call when they came in. When I dropped my car off the gave me a loner car, and the next morning recieved a text that my car was ready. Overall it was a good experience.
From our first call to Universal everything ran so smoothly. Peter was exceptional and really helped us through the process. They treat you like family and everyone is really knowledgeable and upbeat. Even the financing process was a breeze. We loved the car we purchased and would definitely buy another car from them.
I like the fact the salesman didn't play games..something I have experienced in the past with other dealers! I was treated very well on my trade and purchase! Would recommend this dealer to purchase a vehicle to my friends n family!
Great Service From Ara, Ask for him. Great car and it drives terrific. Ara was helpful and Emilio was helpful and the managers as well.
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