Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
I have searched and looked around for an little over a months hoping to find a good deal on fairly preowned BMW, I have visited many places until I finally found Texans Auto Group on the web and decided to call and get an appointment to go check out the car that was soon after mine. I was greeted with a smiling face and a very knowledgeable sales professional that happened to be the business owner. The whole process of test driving and signing documents was very fast and effective. Thank you Jerry for all your help and I look forward to sending your more business
I like the fact that Mid-Illini stocks quality cars that are in demand. They allowed me to take my prospective car to a local mechanic to have it looked over. I appreciate the honest upfront discussion on price and the care that they had for me as a customer and balance that with their needs to make money on the vehicle.
I like the fact the salesman didn't play games..something I have experienced in the past with other dealers! I was treated very well on my trade and purchase! Would recommend this dealer to purchase a vehicle to my friends n family!
TJ was extremely helpful, and was very kind. He was patient even though it was getting late, and made us feel like we were making the right decision buying a car with Honda. TJ was knowledgeable, friendly, and made my family feel welcome. He is a model employee, and he made the experience enjoyable.
I just wanted to take a quick second to give Morris a big shout out and an even BIGGER THANKS!! He made my FIRST EVER car buying experience through a dealership so wonderful! He was kind, patient and very understanding, and did his all to work with me and get me into a car that I really wanted! If ever you???re in the Riverside area at Walter???s Mercedes-Benz, Morris is your guy!!! Another big thanks to Emil for making my experience a pleasant one too, you guys were really great! (:
I spent months looking for a new vehicle that met me specific criteria. I was at first skeptical to travel a far distance to purchase a vehicle but Chris made the entire process so smooth. He and his wife made sure I had all the information at hand to make the appropriate purchase. they were so friendly and I absolutely love my new car. I would absolutely do business with them again in the future. They have high quality cars and work well with you to get you into the car you’re looking for!!
From our first call to Universal everything ran so smoothly. Peter was exceptional and really helped us through the process. They treat you like family and everyone is really knowledgeable and upbeat. Even the financing process was a breeze. We loved the car we purchased and would definitely buy another car from them.
Keith Diffenderffer was terrific from start to finish, and his offer to spend time with us after our purchase to make sure we got the most out of the car was much appreciated. He was also able to answer every question we had. i think Dale helped us in Finance. He was terrific, as well.
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