Allen is awesome! I'd been shopping for a pre-owned Mercedes C300 for about a month. I called and visited several stores and most of them are the equivalent of a dumpster fire. I was told my trade-in car was worth $1000 (AW gave me $4000). Some stores have dealer fees they tried to charge me in addition to the price they had online. AW was the opposite. Allen told us the price and let us know that even though it was firm, there would be no hidden charges. Everything was upfront and honest. It's now been 2 months since I bought the car and I couldn't be happier.
Lou Gallo went beyond what one might expect a salesman would do to find the auto we wanted. He was so dedicated to customer satisfaction and we greatly appreciate his interest in achieving such a high level. Thank you Lou! You are a rare commodity and a great asset to Benzyl Busch Mercedes Benz..
Benzel-Busch's excellence is mainly thanks to the great people that work there. We've been buying cars from Larry Nash there, and having them serviced through our advisor Chris Iseman, for DECADES. They always make everything super easy and treat us like gold.
My service advisor Scott Bateman reviewed my GLE???s service history with me and asked if there was anything else he should know. Based on our conversation Scott got my car immediately in for service and I had it back and washed in under two hours. Scott???s professional demeanor and friendly attitude is one of the reasons I continue to purchase/lease my Mercedes Benz from Benzel-Busch.
I was confident with the servicing experience here. Timely, efficient, quality work, dependable and trustworthy. Quality parts. I am confident that my car will continue to run smoothly on my long commute on difficult roads during the winter because of this quality servicing
I brought my car as per a safety recall. Replacement of driver-side airbag and front passenger airbag was done on time. I've got my car after the service in a clean condition along with recommendations based on a complementary multipoint inspection. Thank you for the service.
I would like to take a minute to rate my recent experience with Towne Auto Sales. It was a very smooth transaction, from beginning to end. People here are very trustworthy. Everything that was agreed on were done, and more! They listened to our needs and concerns and they addressed everything. They were able to secure us a very good rate to finance the car. Final price was exactly as negotiated (no last-minute surprises). Special shout out to Bob and David, customer service is excellent! I remember car buying was usually exhausting, but my experience with Town Auto Sales changed it all. I highly recommend this place.
Ray truly wanted to earn my business and it was felt from the initial meet and greet at the front desk. The entire walk around he assured me he was going to take of me and he definitely came through in the end. It took 2 days but we were able to make the deal.
Everyone was really accommodating. Made the whole experience enjoyable. I was able to drop my guard after about 30 minutes when I realized the other shoe was not going to drop. I would highly recommend them.
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