Rich, Len and Todd made the buying process informative, professional and courteous. We found the Subaru we wanted; it had just come in from shipment and the car was ready at the appointed time the next day for delivery. Rich walked us through the paperwork process with ease; Len did a great job pointing out the specifics of the vehicle from the technical perspective and Todd made the final paperwork process smooth and respectful. A great dealership. This is our second Crosstrek; the former being a hybrid version. Cheers to a very well staffed and efficient dealership.
Rich at Subaru Loveland was absolutely outstanding. I fell in love with a new Subaru Impreza, but I knew it wasn't possible to purchase. Rich worked hard and made my dream a reality! I can't believe it! He was very professional, friendly, knowledgeable and extremely patient. I would recommened him and and Subaru of Loveland to anyone looking to purchase a vehicle.
Michelle has went above and beyond for me. I'm from Cheyenne came to Greeley to buy my dream truck. I bought it as is. 5 months later my truck starting having problems I was offer a warranty when buy my truck at the time I didnt think I need it. I should have got it. I have now had to put a new motor in my truck and Greely Subaru did what no other dealership would have done, they helped me get my truck fixed. Steve Palmer did more then I can describe he helped me with price and made sure I had a car to get back and forth for work while my truck was getting the work done. I will always put my trust with Greeley Subaru with my used vehicles. Thank you guys for fixing my baby and all the help. You are the best!!!
The service we received here was beyond amazing!! You walk in and just feel so warm and welcomed by everyone here! Is not like other dealerships where you feel judged or that they are in it just for the money, this place truly makes you feel like your joining one big happy family when you purchase a vehicle from them!!! We had the pleasure of working with Frank whom was amazing but everyone there was great as well!! I highly recommend buying your subaru from this dealership we don't plan on going to anyone else, even after we move out of state my husband will be coming back in the future for another vehicle.
I’ve never had an experience quite like I have with Dellenbach Motors. They have gone above and beyond to earn my trust. They will be my go to dealership from now on. Extremely honest and professional. Looking forward to buying my wife’s next car with them
Dellenbach is amazing. We have now purchased or leased three cars from them. One of them, a 2012 Subaru that we purchased off of the B-Lot (meaning that it was purchased "as is" and Dellenbach had no obligation once it rolled off of the lot), had massive mechanical failure only two months after financing and purchasing the vehicle. We brought it back to them for the service, and when they found that we purchased the car from them, went above and beyond any obligations they had and made it right. It took them a little bit of time to figure everything out, but they took the time to get it right. We eventually recouped every penny we spent between selling the car back on trade and different fees they adjusted to find the rest of the money. We are not saddled with the previous loan, and they worked with us to lease a new car for a lower cost than we were paying before. I cannot thank them enough, and if you reasonably know the obligations and motivations of Dellenbach, you will not be disappointed. They truly did the right thing for no other reason than it was the right thing to do...and probably earning my business for future purchases. Thank you!
Don't even think about buying a car anywhere else!
by SUBIEWHOOOO from Loveland, CO
February 5, 2017
Searched two weeks for a specific Subie. Was running out of steam and ended up chatting online with a rep to see if SoL had the trim package I was looking for. It wasn't in their inventory but 15 min later I got a call from TODD, sales rep, he tracked one down that had just come in on their truck!! He got it in the inventory, ready to drive, and our paper work done practically over night!!! Mind you, we contacted them at 5PM... Came in, Len walked us through every feature (SUBIES ARE LOADED NOWADAYS), ran through Finance with Zach and took our new baby home!!! Its PERFECT, They're PERFECT
We went to Dellenbach Chevrolet looking for a centennial edition Silverado. I dealt with Kendra the internet specialist via email, and she was extremely helpful and sweet. She handed us off to Ryan and he too was awesome to work with. Long story short, we ended up ordering our dream truck and it was a great experience. Thank you Kendra and Ryan for making this a very special occasion for us. The Dolls.
We bought our Subaru Outback yesterday from Chris Taylor at Dellenbach Subaru in Fort Collins. It was the easiest car buying process I have ever had. I contacted him to set up a meeting to talk about what kind of car I was looking at (new, used) narrowed my choices between Outback or Forester and from there made a decision on the Outback. Chris was extremely helpful, very patient during my 500 questions and had a great attitude the whole time. I would say the entire experience was refreshing from your "average" car buying extravaganza where you feel smothered by the sales person who is trying to sell you everything under the sun. This was different, it was smooth sailing, never felt hassled at any point and even though I went back and forth to the dealership 3 times before I bought anything they treated me extremely well from the second I walked through the door until I drove away in my new Outback. Not only was my sales experience excellent but Subaru's in general are really excellent car's so that helps when trying to make a decision. If you are looking to buy a new or use Subaru I would save yourself the trouble of looking else ware and give Chris Taylor a call.
Felt like part of the family, respected and valued
by Paul & BJ from Fort Collins, Colorado
October 9, 2015
Having purchased many many cars and trucks over my 56 years and I must say this Subaru purchase was one of the best. Knowledgeable quality sales people and management made the experience second to none .We will definitely be back, I wouldn't change a thing! Our salesman spend all the time needed orienting us to the many tech and operating features. Never felt rushed. The finance man was quick and efficient (great job Buck) truly a PLEASURE. As a small business person I am jealous of the assembly of professionals Dellenbach has assembled in their Subaru Dealership. Well Done! Thanks to Chris and Charles and the whole gang!!!
We live out of town and though the first contact was seeing a "stock photo" instead of the real one, they were very quick to respond to texts/emails and they followed through on phone calls - even taking a call when the salesman wasn't even at work yet.
My car buying experience couldn't have been better. Jeremy's extensive depth of knowledge about Subaru vehicles was invaluable. His patience was exceptional as I pondered and pondered my options over several weeks. Not once did I feel any pressure, instead, he listened carefully. When Jeremy was unavailable Joe stepped in to assist with enthusiasm and care. He too was very patient and knowledgeable. When I arrived on the lot, I received immediate attention, and always my requests, questions and concerns were immediately addressed. Friendly, ever helpful and professional summarizes my experience with these sales people. They consistently exceeded my expectations. Thank you!
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