We bought a new Impreza for my wife; Lori Fleener, Internet Sales and Olivia in Sales were exceptionally helpful and made the buying process enjoyable. We found the car we wanted and every employee we came in contact with during the purchase were very helpful and pleasant.
We definitely recommend McKenna Subaru and thank all of the employees who helped us with this purchase.
I went to get a car from a McKenna Dealership because of his reputation. His sales force did not disappoint. I felt like I got the car of my dreams within the price I could happily afford. I lease. Part of the appeal was all maintenance and service was included. I thought, "Okay, we'll see!" And I have.
McKenna Cars.com Service Center is a 5 star experience all around. Warm and inviting atmosphere. You know: Coffee, donuts, water, Wi-Fi, and a comfortable and clean waiting area. Professional interactions with EVERYONE. Service Manager and his staff took GREAT care of my car and me! I will always lease from McKenna because of the great care I receive.
The first time we arrived at the dealership, my family and I met Jorge. He took us around to view different vehicles and explained the differences between the various models/packages. He was extremely helpful, friendly and patient with us during the process.
The next time we went back to the dealership we were assigned to Randy, because Jorge was out unfortunately due to a family emergency. We were welcomed immediately with a friendly smile and helpful attitude. My wife and I were walked through all the options available with an extremely transparent offering. There was absolutely zero pressure in making our decision and we felt very satisfied with our purchase of a new Outback in the color and options we wanted. Randy has a wonderfully positive attitude and exemplifies customer satisfaction with focused individual attention to the greatest importance.
Thanks again for an incredible buying experience to all staff at Subaru Orange Coast. We have already passed along contact information to our friends and family looking to replace their current vehicles. We are now proud owners of a Subaru and thrilled to be a part of the family. Subaru Orange Coast has undoubtedly shown us the Subaru Love Promise.
Best experience I could ask for. Randy made the process very easy. This was unlike any previous experiences where the salespeople are pressuring. There was no pressure here at all. And you know what? That's the right way to sell. I'm glad this dealership knows what they are doing.
I bought a brand new 2018 Subaru Crosstrek from Trena Dowell at Orange Coast Subaru and I cannot express enough how great the experience was!! Trena Dowell took care of EVERYTHING for me and got me exactly what I wanted and she made it so easy for me!!! Trena Dowell really gave me the best car buying experience I’ve ever had and when I need to buy another car I will call her again! If you are in the market to buy a Subaru I HIGHLY recommend calling Trena Dowell at Subaru Orange Coast!!
Randy Smith, the internet sales manager at OC was completely transparent from the moment I emailed him. He was specific with his stock and clearly laid out the prices. Everything was straight and that let me confidently decide on my purchase.
AWESOME experience-James Mata & Glenn are the best
by Ginger from Corona, CA
September 4, 2018
These guys are friendly, they work hard to make you the best deal possible and they really do take care of you. They know what they are doing here. I would recommend them to everyone looking for a car.
Go see James Mata and Glenn!
I had an excellent experience at Irvine Subaru. Ryan was very knowledgeable and helpful. I didn't feel like he was pressuring me or up-selling me on unnecessary things. It was quick and painless and I am SO IN LOVE with my new Forester!
We leased our Subaru Outback from Irvine Subaru in 2016. Our salesman was great, no high pressure and answered all our questions. He was very professional and helpful. The service department is great and always has given us great service.
Best overall experience I have had buying a vehicle. 2 Foresters purchased/serviced here. Service experience is great with free car wash after oil change or other service. Friendly, family owned dealership that gives back to the community.
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