I called ahead before my appointment to let them know I was traveling to the dealership. When I arrived they had the car parked out front already warm and ready for my test drive. Negotiating was a breeze. The salesman and sales manager were very transparent and honest during the negotiations. I would definitely recommend Kenny Ross Subaru.
Sales manager Mr loughner was very professional, told him what i was looking for and he personally took me to another of their lots and found my car I described in 5 to 10 minutes,,, he then introduced me to salesman Bob Swartz who made the deal happen. Great manager and great salesman which made my experience buying my vehicle very pleasant. Thank you both for making it easy to buy my vehicle
Every thing was great until I signed the papers for my car then I was told they only had one set of keys. I was then informed they would get me the second set within the week. It's been 4 weeks and numerous phone calls to both the salesman and his manager and I still don't have my keys!
My brakes gave out on my 16-year-old Forester as I was leaving town and heading home--I was in Pittsburgh visiting my mother. I had been toying with the idea of buying a new Subaru, and the repair bill was what tipped me to making the purchase. At first no one would pay attention to me when I went down to the showroom, so I was watching TV and planning my car future when Greg Johnston came into the room to deliver keys to a new buyer and I engaged him in conversation. He was friendly and offered to help me then and there--even though it was near closing. I never felt rushed and he took the time to explain everything to me about the different models of Crosstrek. I came back Saturday morning and drove a new car home. I love it. Greg made the experience stress free. He had a sense of humor (even when I sort of gave him a hard time). Everything about the car was explained to me and I am planning on going back for a refresher course this week. Going from a 16 year old car to a brand new one is like going from a model T to a spaceship--and I'm no spring chicken! All salespeople should be as attentive and easy-going as Greg. I hope he's there in 16 years when I may be in the market for a new car. Until then, I can only refer my friends and family to him.
When you walk into a car dealership one is filled with trepidation. One tends to be on guard for the slightest indication of dishonesty or pressured salesmanship. We had the opposite experience with Greg Johnston. He was knowledgeable, congenial, honest, and extremely helpful.
Greg Johnston made my new car purchase enjoyable. He was patience in answering my many questions, was knowledgeable in features of various Outback models, took me for a test drive in two Outback models and informed my insurance company of the new car I was purchasing. He attended to every detail needed to complete the sale to my satisfaction.
Jason and the team at Day Apollo were a dream to work with. They made the entire process stress-free and enjoyable. If you’re in need of a new Subaru, I would highly recommend buying a car from Jason.
Again thanks so much for the positive experience. I would have no hestitation in purchasing from you in the future.
Brandon Denk sold me my 2018 Crosstrek and made it as simple as possible. He was very informative and respectful, I highly recommend requesting him if you’re deciding to purchase a vehicle at Day. Thanks Brandon you the man!
Jim is by far the best service manager to work with. I have took my car in for MANY issues from engine issues, turbo issues, and clutch issues, never had an issue since with them. Took my car in for some boost issues on my 2015 wrx. Got me running good again. This was not the first time he has went above and beyond to make sure my car is always running good. I will always take my subaru to this dealership for work no matter what it is. They went as far as reprogramming my TPMS for my aftermarket wheels, I did not even ask but I will say it made me very happy. It really shows they are very thorough with your car!!
I came into #1 Cochran Subaru in Monroeville with a trade that I was upside down in payments. My Sales Consultant Harry "Good News" Gossnell was phenomenal. He was very through with describing the features and functionality of our future car, and at the same time had financing running numbers and working on our best deal for my trade and incentives. Harry has made the "dealership" car buying experience an excellent one (honestly, not getting paid to write this review). I thoroughly enjoyed this experience and feel I was well taken care of and was provided all of the information I requested in a timely manner. I highly recommend Harry Gossnell and #1 Cochran Subaru of Monroeville!!! Thank you again!
I brought my car in for a recall at this Mazda dealership and was treated with the utmost courtesy, respect and professionalism. I would highly recommend this dealership and their service department to anybody.
Salesman made sure that I was certain about my 2019 Subaru WRX and the finance team did everything they could to make sure I left with the car I wanted
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