November 5, 2018
Absolutely, positively an AWESOME experience! Brittany was my pilot for the buying experience and easily walked me through the buying process with great comfort and to ensure that I was more than happy at each step in the car buying process. Gary, Jessica, John and even Mr. Johnson each made this Subaru Legacy a worthwhile trip from Southport to Fayetteville to buy my car. Stress level was a zero. Buying experience was a 10+. Well done, I say. Will easily be back for another car. Don't hesitate to work with Cross Creek Subaru. Give them a chance - you will be overwhelmingly pleased, I'm sure. I had a Subaru Legacy that was on the end of its 36 month lease. I ended up purchasing from Cross Creek Subaru a 2016 Subaru Legacy 2.5i Limited vehicle.... it is awesome! My lease was ending in early January, 2016. I contacted CCS via the ePrice application on their website on 12/30 and wrote what I was trying to do and what cars I was interested in. That was 15 minutes before 8p when they closed for the day. Within ten minutes Gary called me to discuss my inquiry. We agreed on a simple plan and I told him that I would be willing to make the 2:10 minute drive to Fayetteville, NC from Southport, NC if we could outline a basic agreement. Gary set me up to work with Brittany when I arrived. Within 45 minutes we had an agreement in principle on my current lease and on the new vehicle. Then I worked with John and Stephanie to finalize the deal. Every person was above board and transparent as we discussed options to conclude the transaction - so they made the process simple and comfortable. There were no games, no gimmicks; just solid business discussion, which concluded with my acquiring the ICE Silver Legacy with Black interior and walnut trim.