Doug Ogan, Steered Us Right !
November 5, 2018
Went to Toyota of Fort Worth, after a very bad experience with another Toyota dealer in South Dallas (name withheld). Short story, and to the point of interest: We wasted 2 and one half hours the previous day! No one had the courage, nor the desire to come out and tell us our problem, (With the G.M. standing right there in the shop). Now comes the story of how we, not knowing anybody at Toyota of Fort Worth: Met Doug Ogan,on the service drive.Went for a 10min. drive to listen to a noise coming from the RR of our Sequoia.Doug says: You Need New Tires @ 7500 miles! Got the new Tires, No more Vibration! Absolute best Service to date with Toyota Service! Had previously travelled to Weatherford,but no need to do that now! Forever customer @ Fort Worth Toyota!