Knocked it out of the park!
December 3, 2018
Strike 1: Chatham Subaru, Savannah, GA...empathized with me about me wanting the 2019 Crosstrek Limited in Cool Khaki Gray with the add???l moonroof, Nav w/ 8??? display & Harmon Kardon audio upgrade but didn???t attempt to locate one for me. Strike 2: Peacock Subaru, Hilton Head, SC...promised me they had one located, had me to sign a Purchase Order & coordinate with my credit union but a week later said they couldn???t get one, that they don???t exist. WASTED MY TIME. It???s not a unicorn fellas, I found 4 in Jax that same day. They also treated me like I was some dumb broad (who wasn???t an aviation mechanic that also knows paperwork) by switching VINs on my purchase order so it looked like I was agreeing to purchase a white one they had in stock that I repeatedly told them I didn???t want. They also downplayed mechanical talk to me as if I wouldn???t have understood it anyways but when I brought my husband in for a test drive boy you should???ve heard all the mechanical lingo the salesman was trying to impress him with. I also got called ???baby??? a time or 2. That dealership insulted me in every way they possibly could. Foul Ball: Orange Park tried working with me but couldn???t match SubJax or do better. Grand Slam!: Danny Jr dug in his back foot, swung for the fences & nailed it. I called the Subaru of Jacksonville team at 2pm, within 2hrs of calling they presented the best numbers of the 4 dealerships, a Buyers Order was signed, my deposit on the car was made to hold it until the next day and this was all done by 8pm. The next day I drove the 2 hrs to Jax, they had already coordinated everything with my credit union, we went through the bells & whistles of the car and I was driving it home within an hour & a half of me getting there. They even threw in a bonus I wasn???t expecting. I won???t divulge what it is so you don???t expect it. Somethings are meant to be surprises. They were courteous, professional, personable & THE BEST DEALERSHIP EXPERIENCE I???VE EVER HAD! I cannot say enough good things about this transaction. Perfect 10 even when there was a monsoon brewing outside!