After being referred by a friend to the service department for a problem I was having, they did a full check on my vehicle and found other issues. My service writer said she had a loaner I could use while my car was being serviced and explained in detail everything that was needed and even reassured me why these repairs were needed. Collette was very helpful and pleasant to deal with. I would most certainly return for service and would recommend friends and family to see her.
We really enjoyed our purchasing experience at Prime Subaru in Hudson NH. Our sales representative, Gary, was very knowledged with the vehicle we were interested in and attentive to our wants and needs. What was most important to my husband and I was that we receive a fair deal for our trade in and we drove home in our new vehicle confident that we did indeed achieve this at Prime Subaru. My husband and I highly recommend this dealership; we sing praises loudly indeed 👍 Our toddler couldn't be more thrilled with "her new car" 👍👍 This dealership is toddler approved LOL
We found additional vehicles that are close to your year range.
Had appointment for 4:30pm but due to getting off late from work I had to call (@4:34!) and asked if I can reschedule it for later as I am obviously late, they helped me reschedule for 5:15pm same day! I have bad experiences before at other service centers where you are 3mins late and they cancel the appointment saying you should have called you were going to be late, we didn’t received any call so we took a walk in!!! Anyways, Toyota of Nashua gave great service with good customer service, facilities and cleanliness.
2019 Subaru Ascent Touring 7-Passenger Review
The new Subaru Assent
by Dave from Sioux City Iowa
May 10, 2019
5
Has a very comfortable ride. Sets up high enough to give you great visibility. Interior has less road noise than others. Good gas mileage for the size of the car and all wheel drive
I purchased a Forester in RI after an exhaustive study of reviews on the "best snow cars". I was initially shocked by the maintenance cost and disappointed in the quality of service I was receiving. I was let down by 2 dealerships before deciding to become an educated consumer. I read many online reviews before scheduling the next big service appointment even though I was concerned that reviews can be skewed or unreliable. Two dealership service departments in MA, NH, RI climbed to the top of my review scale. AutoFair ranked No 1 and Patrick No 2 when I filtered online reviews through my own quality criteria and weight factors... (Yes... I'm an engineer with 35 years of service). Once my first visit at AutoFair was completed, I revisited my review table (Pugh Matrix) and AutoFair has climbed even higher. I do not want to mislead anyone about cost, though. Pricing was NOT one of my evaluation criteria because I have resigned to the fact that Subaru service prices sizzle everywhere. I will also caution that techs can be absent-minded or "miss a spot" under pressure, like everyone else. In this case, the mishap was that I was pulled over by a cop outside the dealership because I was driving away on a flat tire (nobody noticed it while replacing 4 brakes and rotors). Please feel free to ask "how many engineers does it take..." because I was equally guilty. How silly of me to drive away, turn on the radio, and drown out the thumping noise of a flat tire. Most importantly: The front desk managers, as well as the techs were courteous and personable. Being too old and impatient to stay seated for long, I paced back and forth (like an expectant father in a waiting room) in front of the service desk watching the maintenance process through the glass wall. I was often in the way but nobody lost their patience or their smile. OK... maybe a salesman pointed me twice to the coffee machine in the waiting room. Neither the mechanics nor the managers tried to sell unnecessary work to me. I was extremely happy NOT to get a lecture on "recommended" service or materials intended to inflate bills. I showed up 95 minutes before my appointment time, and nobody tried to "correct me" or to protest that I was messing up their scheduling software. Even though they respected customers with earlier appointment times, they also drove mine in a bay and a mechanic who was winterizing cars also found time to make progress on mine. At the end, I left 60 minutes earlier than expected. I can testify that my experience was great and that I look forward to socializing again with the two coordinators and the mechanic I met. Nice people that treat customers with respect. I am going back, and I have already pre-paid for a package of 4 oil changes through their Service Rewards Program.
2019 Subaru Ascent Limited 7-Passenger Review
A size upgrade we've been waiting for.
by Donna from Cogan Station, PA
May 7, 2019
5
The Ascent is a size upgrade in Subaru's offering that we have been waiting for. There isn't a thing I don't like about it. Love it!
We really enjoyed our purchasing experience at Prime Subaru in Hudson NH. Our sales representative, Gary, was very knowledged with the vehicle we were interested in and attentive to our wants and needs. What was most important to my husband and I was that we receive a fair deal for our trade in and we drove home in our new vehicle confident that we did indeed achieve this at Prime Subaru. My husband and I highly recommend this dealership; we sing praises loudly indeed 👍 Our toddler couldn't be more thrilled with "her new car" 👍👍 This dealership is toddler approved LOL
Brett was incredibly helpful and very professional.
2019 Subaru Ascent Limited 7-Passenger Review
Sold my Tacoma for my new Ascent, love it!
by Ben Mom from San Diego, CA
May 3, 2019
5
It was time for something bigger than my Tacoma, which I LOVED. A friend of mine had just bought her new Ascent so I was intrigued. She has a family like mine and loves her Ascent, it is easy to see why after owning mine for the last month. I couldn't be happier, great car! Highly recommend!
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