Excellent customer service when buying a used car.
November 5, 2018
We were searching for a Passat TDI and found one listed at Grossinger Motors. We made an inquiry on line and was contacted by Joe Bolek. We discussed the vehicle with Joe and later made an appointment to stop by the dealership to test drive the vehicle. Joe had another appointment so when he left Ramzey Ard helped us, answered all our questions and took us on a test drive. We were able to come to an agreement on price and we purchased the car. We are from Indiana and Jami Taylor was able to complete all the title paperwork along with the out of state tax paperwork. The car was delivered clean both inside and outside. Everyone at Grossinger Motors was professional, courteous, and was respectful to us at all times. No one used high pressure sales tactics. We were always treated with respect.