Used 2024 Subaru Ascent for sale near Pleasant Hills, MD

Went to the service center for breaking issue and had a pleasure working with Nikki French. She's awesome! She took a time to listen to my concern and explained the whole process and possible cost, made sure I was well informed every step. Although they couldn't find any error on my car, she took extra time to make sure my car is running safe. Everyone at Subaru service center is nice, but Nikki is truly exceptional! Thank you, Nikki for making this experience so positive and stress-free!

After a lot of time and research we started our journey with a new Subaru Ascent. We then test drove 4 other vehicles and I didn't have the same feeling as I did in the Ascent. We originally were looking at a 2025; however, there was a beautiful new 2024 Subaru Ascent and that was the one! There is more room, I like the head space since we have some taller people in the family. We don't really use the third row, but it has come in handy and I am pleased with that. We keep it down a lot. As far as driving this vehicle, I am very comfortable and happy with this. You get a smooth ride with it and the engine has pick up when needed. This is my first keyless car; however, we had to have the remote start, we got spoiled. With that we needed to subscribe to Subaru and it was a small fee for 5 years, but there is a lot you can do on your phone. I like the screen and how well you can see while in reverse. I like the placement of the screen. I'm 5'2" and I can handle this vehicle and I am confident. Being short I liked that I can almost "kiss" the front and I am not tight and I can see clearly. My husband is taller and you have 2 presets for the driver's seat. One thing is that they offer a "refresher" type appointment and we went. It was one person who took us through our vehicle and the features and any questions that we had were answered. Had the questions been more important, I would have called his number ahead of time.

We worked with a new salesman, Nick, and he did a good job. Thank you.

We test drove the Grand Hylander and the Kia and this was by far the best riding vehicle. We love the all-wheel drive and the comfort of the seats. Drives quiet and super smooth. We were also able to get the car for significantly less than the other two options.

The customer service was just …Ok! I am used to 5 star service from this location..Sat in front of my new service representative for 4 minutes who eventually addressed me with a pointed finger to confirm why I was there. I hope he does better next time or I’ll have to move on. Work done on car was great, per usual.

I had a great experience with all the staff I dealt with. All of my questions were answered and I was not pushed ti do anything I didn’t want. They were able to get me into a payment range I was looking for. I love the car I purchased. Best car buying experience I have ever had.

This dealership was amazing to work with on leasing my Crosstrek. Alexis was my sales person and she was incredible! She remembered little details from our first contact (a suitcase fitting in trunk) and never forgot my preferences and bottom line budget number. The entire staffed worked with me to get my deal down to what I could afford. Even though it was the end of the month and a holiday weekend, I never felt like a number to them. The finance professional, Greg, took the time to make sure I understood all details of the contract, did not try to upsale me on things I wouldn’t need and answered ALL my questions without talking down to me or making me feel stupid for not knowing on my own. As a single woman shopping for a car on my own, trust is important to me and respect. I never felt like I was being taken advantage of or was not getting the attention I deserved. The follow-up AFTER the deal was done was also incredible. I received welcome emails and calls, I was offered a free service call just to go over all the features of the vehicle, I was treated to a free car wash when my new tags came in and they were placed on the car for me as well! I was able to personally communicate with the general manager, Michael, when a piece of scam mail came to me looking like official Subaru program and was guided by him on how to handle. Everyone I encountered at this dealership was friendly, knowledgeable and treated me with dignity and respect. The refreshments were delicious, the bathrooms were clean and the entire atmosphere of the dealership was welcoming and friendly! This is the place to buy a Subaru if you are in Maryland!

Everybody at heritage Subaru was wonderful from the time I looked at the vehicle till the time I purchased a all around great experience big shoutout to Matt,Milton,Chris you guys are the man thanks so much again

Car appears to have set up for fog lights. This car came without them.question; can I have fog lights installed at my cost? My two previous Tucson’s had them and very helpful driving in fog and snow which I do a lot for work.

Second Hyundai sonata best car on the road. Both from Jones junction. Best 👍 Dealership in county. Jones for life. Third new car so far.

The entire process was seamless. Aaron Ringgold our Sales Consultant was the best!! Milton Taylor the Finance Manager was efficient and appreciate him going til he extra mile. Everyone was professional, and experienced and personable. Not just your average car dealership. I. would encourage anyone looking for a new or used vehicle to check Heritage Subaru of Owings Mills out!!

Best used car experience ever and very confident I have purchased a high quality vehicle.

Nick was the best he made sure we were satisfied with our choice of vehicle and was very understanding of our thoughts and choices. great!