Used Subaru Ascent for sale near me

Chris has been my service rep for at least 10 years. Very professional, personable and a pleasure to work with. Overall good job as always

2020 Subaru Accent met all my needs and dreams. Very smooth, sleek interior, full moon roof, interior exterior lighting is beautiful. Classy luxury SUV able to tow 5k lbs, turbo engine and many safety features .

Connected around midnight with a live chat person who contacted me again the next morning first thing... and connected me with a sales person who was helpful and everything was smooth and easy. Was able to purchase from several states away and it was not at all difficult. They made it smooth and easy for my in-laws to pick up our new car and were available to answer questions immediately afterward via text. No headaches or hassles!

I recently traded in my 2022 Ascent for a similar 2023 model. The 2022 model had brakes issues/noises right from the beginning of ownership. Subaru gave me a great deal on the 2023 model. A number of improvement were found on the 2023 model. Obvious one is the exterior styling with new front grille, headlights and taillights. Interior improvements include updated Eyesight, quieter ride, better steering and brakes, larger multimedia screen including front and backup camera screens, driver profile system. A few other tweaks here and there, making the 2023 Ascent Touring a decent and very safe SUV. Not necessarily sporty or thrilling but perfect vehicle for commuting in town and long road trips.

Worked with Kirk on the purchase of my Jag F-type R, and he was upfront and very helpful, and responsive prior to the sale, and I am confident will be now that I have purchased the vehicle. I gave 4 stars overall, but to be clear Kirk was 5 stars. Where things fall shirt is, they gave me an out the door prices, I sent back, adjust sales price, trade allowance and please adjust the ridiculous $950 document fee ( seriously ), with that said where I wanted my payment, and if they could reach that, I'd come in that day --- Which they did. So why only 4 stars and not 5 ? Because, No adjustment to price of car, no additional trade value, and still paid the xxxx high document fee... They got me to my price point, with a better interest rate. Yes that is great, and appreciated - but what is not appreciated is, that wasn't the 1st offering. I should have been provided the best rate, the 1st time. I want a dealer who is working with me, not the banks. For that, 4 stars not 5.

I'm still driving the 2019 Ascent with 56k miles. Other than a few recalls handled quickly, no issues whatsoever. Dependable, quiet, performance, comfort. I just had a loaner of the 2023 Ascent Touring model and I was amazed at the improvements. While I am keeping and love my 2019, the 2023 has improved handling, quieter, the transmission is certainly smoother and a solid and comfortable ride. Perhaps it has to due with the Touring model. I am not certain. I find my Subaru dealer to be honest, supportive and with an educated staff. This Ascent is large, which I enjoy immensely and without any family. The fit and finish is outstanding and the dash is quality components. No cheap plastic knobs or low grade materials. I would encourage you to test drive one today.

What can I say, I always have a great experience at Herb Gordon Subaru's Service department. Vitaliy has taken care of me over the years, always communicative with the work needed on my vehicle, and I get my vehicle back ahead of schedule. We're not supposed to like to wait, but I must say, their waiting area is niiiice and it doesn't feel like you're waiting. Stocked with coffee, snacks, and a quiet room, I could hop back into work seamlessly, caffeinated, and time just flew by.

This is my 4th Subaru and my 2nd Ascent. Overall it is a superb vehicle with minor issues in my view. The Driver Monitoring function is basically annoying. Either it disables itself or doesn’t alert at all (I’m always wearing sunglasses). The infotainment screen, at boot up, is agonizingly slow with some improvement after a couple of minutes. I assume that it is a processor issue. The front camera switch is in an awkward position (on the center console). It should be on the steering wheel or an icon on the screen. Acceleration is very good, brakes and steering as well. It is very quiet. Visibility is outstanding. All of the safety features are major pluses. Seats are very comfortable.

Checked in immediately by Henry and car taken for service. Luis Prada made sure that the recall procedure was done promptly and efficiently and provided me with a loaner vehicle for the few hours to procedure took. Luis called me when the car was ready and it was returned washed and cleaned. There was no way Luis could have provided better service...that is why I continue to service my vehicles at Herb Gordon and buy my new ones there. Service counts. I can buy a Subaru multiple places but Herb Gordon (in this case Luis Prada) service excels.

The safety feature saved us before we had 100 miles on the car. A van ran a stop a sign and the automatic braking stopped us 6-12" from being broadsided. Van was going 30 - 35MPH so it was great that we were saved by that.

My experience with Herb Gordon Subaru has been great! Sue Ireland, my salesperson, has called numerous times after the sale to see if I had any questions. When I discovered a rattle behind the dashboard, she had the sales manager call me to arrange an appointment. Vitally knew instantly what the issue was and fixed it. I am very impressed with Herb Gordon Subaru.

This is my second Subaru Ascent. My first was the 2019, and when it came time that my son needed a car, we decided to pass that one on to him since I drive a lot and it had almost 100,000 miles on it. We went out and test drove other SUV's, and after doing so, decided on getting another Subaru Ascent because of how much I enjoyed the first one. The 2019 recall kinks seem to have been worked out in the 2023 model. What I can say about even the 2019 though is that the manufacturer stood behind the items that needed to be fixed, even replacing my whole transmission when the recall patch did not work correctly. We are now a Subaru family.