Amid the selection of dealerships across houston, superior Subaru was the fourth I had visited. Upon arriving late in the evening they responded to me quickly and professionally. They rapidly pulled up the deal they had been putting together for me and shook my hand as a satisfied new owner of an amazing Subaru. Thank you the the entire team over at Superior Subaru. I highly recommend selecting them.
Mr. Isaac Aguilar was very courteous also professional. Issac answered every question I had about my purchase .He provided excellent service. He got me in n out ,no waiting around for hours,that was a plus . I been to other places where it feels like you spend the whole day there, not with Issac I'm definitely going back to him for my next purchase.
I recently bought a used car from Superior Subaru and the side mirror was not working right. No one found the problem until after the sale.
So, Edwin agreed to replace the mirror. He is an outstanding manager, cares about his customers, and he is easy to talk to.
And, James did a quick check-in for service and worked with his team to get the repair done.
“Doing the right thing” – that is what they did for me. Edwin (in Sales) and James (in Service) earned my trust.
Working with Ann and Waleed was absolutely amazing!!! They made us feel comfortable with our new car buying experience. We really appreciated their expertise and knowledge of Subaru vehicles. I really enjoyed the fact that they took the time to get to know us, they asked about our family and kids, and how we will utilize our new vehicle. With all this information, they were able to show us some great vehicles and finalize our decision. We love our new Subaru!
Kelly Redmond was the best sales woman I have ever personally experienced. She was not pushy at all and was willing to test drive every single car until i found the perfect one for me. She is very family friendly and made sure my 1 year old was just as happy as we were!
I have an Outback hat I service here and have been quite satisfied with... for this reason I decided to bring my BMW in also. I received the same great service. Changed the oil, checked my air filter and fluids too. They also added air to my tires which I hadn't noticed needed it. Thanks again for taking care of me and your suggestions. Good to know there's a place I can trust with all my vehicles.... not just my Subaru.
After having horrible experiences at other dealers in the process of leasing a new car....this was a painless process!! Didn't feel pressured to buy and worked with me on a lease that fit my budget. Trade-in and purchase was easy and without complications or any hidden fees.
Robbie was professional, courteous and accommodating to our driving preferences. He found the car that perfectly met all of our needs and got us through the new car buying process quickly with no mistakes. Thank you Robbie for all of your hard work. An accommodation is warranted for "The Englishman" also. He was the best Finance Manager we have ever dealt with.
As part of preparing to evacuate for Hurricane Harvey; I brought my car in to be serviced. Not only was the service expeditious and my car returned to me washed; I felt valued and taken care of as a customer!
An incredible Journey just like the brand Subaru invites one to take. I could not be happier with the quick response and accurate information my salesman Mr. Morgan provided me in purchasing a new car. From the guy that sales accessories to the General Manager, these people will respectfully listen to your concerns at this dealership. Compared to my other car buying experiences, this was a pretty easy process. They put the customer back in customer service. If there was a 7 star rating, I would give them that!!! I Will definitely consider buying another Subaru from them in the future!!!
I was there to look at Subaru Outback 2013 certified vehicle. Gary Chew and Andreas there went above and beyond to help me get a good deal. They were very friendly and accommodating and foremost not pushy at al. Andreas was quick to pull out the car i wanted to see and help me test drive every vehicle i liked while Gary was more in to getting me good deal. I wish them luck in their future endeavor.
I stopped by the dealership unannounced on a rainy Monday afternoon to have my rear view mirror reattached as it had fallen off of the replaced, non-factory windshield. Wally Mendez went to great lengths to find a windshield repairman who would fix the problem promptly. Gillman Subaru Southwest sales and service personnel continue to impress me with their professionalism and customer service. They are honest and forthright, helpful and knowledgable. Thank you Wally Mendez and Gillman Subaru Southwest for giving immediate attention to my little repair. As a repeat customer (this is my third Subaru Forester), I feel valued.
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