Ric Dickerson and Jay Cho we’re both amazingly helpful during my buying process. They both made me feel very comfortable and supported, and worked with me to meet all my needs. I highly recommend the Capital Subaru to buy your new Subaru!
I was dreading going to a dealership since I hadn't bought a car in over 15 years. The service was quick, seamless and pleasant. Alvin was very easy to work with and overall I was happy to drive off the lot with my new car.
Went in for an oil change and free multi point inspection. I received the inspection report at the end and everything checked out. However, I know for a fact that I came in with my windshield washer fluid light on and it came back on while I was on the road. Their report said that all fluids (including the washer fluid) level was good. If they made this up, not sure what else they made up on the report.
I had a pleasant buying experience at this dealership. Sale reps, finance, delivery was nice and courteous. Negotiation and sell process was no pressure, straight forward, and I was happy with my purchase. I would do business again with this dealership. Great cars.
I inquired about the car over email and they got back to me right away. After test driving the car and asking many questions to the helpful staff, I ended up purchasing the vehicle. Overall, the entire buying experience was great and I am happy to have bought my first car from Capitol Subaru.
Richard Dime gave us a wonderful experience to shop a new car from test driving, he provided multiple options for us based on our budget compared to other dealerships, his patience to answer our questions and the final negotiation based on our fixed budget with upgrades. We are happy to get his services.
The staff at Premier Subaru of Fremont are absolutely fantastic. They were accommodating, polite and most helpful throughout our entire experience. This is our first Subaru and I couldn't imagine a better place to buy/lease than this. We hope to buy here in the future and have referred family and friends as well.
Samantha Bernal is very personal and a pleasure to buy a car from! Highly recommend her when looking for a Subaru! Didn’t feel pushed into buying any thing and they worked with our budget. Thanks Subaru!
I had a pleasant experience with Stevens Creek Subaru at this purchase - the 2018 Forester - especially was being served by Roy Almeyda (the Internet Sale Person). He was kindly provided info that I asked for in a timely fashion, even when He was on his day off. Meeting Him in person was another pleasure surprise - He treated his guest with great respect. He made the test-drive so fun. He pointed out how beautiful the Color of the car that selected. He coolly explained what is the expectation and the meaning of getting the ePrice to avoid all of the hassles of bargaining. Working together with His Manager, both were so kind and hearted and have made my purchase went thru as quickly as smoothly as they could. I would like to thank you so very much to Roy Almeyda and His Manager. They are exceptionally great people and I am so lucky to have them served at this purchase. - I would highly recommend Roy to family and friends - With My Sincere and Respect!
Excellent Customer Service. My concerns with addressed and taken care of quickly and efficiently. I would highly recommend this Subaru dealership to my family and friends to purchase their new vehicle and with their service needs.
Pleasant and quick. Much better than these surveys that require a minimum of 20 words so many filler words have to be added to say thank you.
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