Out of state purchase success @ Annapolis Subaru!
November 6, 2018
I had searched for 6 months, looking throughout the region for a specific config in a used black premium Forester. Previously, I had purchased my last 3 vehicles loyally from a local Subaru dealer and saleswoman. In July, I finally noticed a certified Forester that met my standards 75 miles away, and was luckily able to place a deposit on the auto right after it was listed. At peak (buying, vacation) season with a slim staff, Sonja and Ryan communicated often and provided me with transparent details about the out of state purchase process, and put together an incredible deal. It included discounted OEM tires, swapping out a worn interior part, while individually replacing a worn mat. They even discounted some of the processing fees. The finance associate gave me the final report during a swift signing session; the list of savings was truly astonishing and well appreciated. To highlight their level of customer service, Sonja cleared her afternoon schedule to personally pick me up (in a sharp 2018 Impreza, wow) from the train station 30 minutes away from the dealership (since I wasn't trading) and coordinated everything seamlessly. So grateful, and privileged to capture their impeccable service in this review. Great value--very trustworthy--wonderful experience! Thanks again!