November 5, 2018
In the Fall of 2015 I moved down here to Birmingham from East Lansing, MI. I brought with me my beloved 2015 WRX. I was pretty concerned about service, because my "home" dealer - Williams Subaru in Lansing (from whom we've bought 4 Subarus over the last 20 years) really sets the bar in terms of superlative sales and service. Searching online reviews, it quickly became clear that Landers McLarty was the place to go - even though it's a haul (90 mins; or 75 the way I drive!). This morning was my first trip up - to do an install of forged rims, an alignment, and oil/lube. They lived up to - and exceeded - both my expectations, and their online reputation. I was warmly greeted by Victor - the service manager - upon my arrival, and we chatted about Subies in general and WRX's in particular. They got my car in right away, and the work was done quickly and efficiently. I was appraised throughout the wait of the status, and they even offered me Starbucks! My car was washed, and the install was perfect. The mechanic who did the work came out and chatted me up - letting me know all that had been done, and everyone there was friendly, helpful, and knowledgeable. They even left a water bottle in my cup holder with a little "Thank You" note! Ridiculous! These guys are LEGIT - and I ENTHUSIASTICALLY recommend them to anyone who, like me, is FANATICAL about their Subies, and wishes only the best service treatment possible. Thanks Victor - and everyone!!! I look forward to visiting you folks again.