I can???t believe how nicely I was treated. Everyone was so nice and went out of their way to help me while I purchased my new 2019 Suburu Outback. Todd was the salesperson and I would recommend seeing him. Thank you!
Staff was polite, professional, informative and patient.
by No from DealerRater.com
November 23, 2018
Except for Matt, while staff called him a Guru of accessories, he didn't seem to know much if anything, no personality and appeared very bored with his position. Maybe needs a new job, at the unemployment office holding down the floor
I was hesitant to come back to this location because my last experience was not very good. Recently I found out that I could only get the wipers from the dealership so I had to go back. I went to the parts department and they had exactly what I needed and they told me that the service department could install them. The service people were awesome!! They washed my car, were polite, and got the job done fast.
Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
I'm from California and Asay had the Range Rover I had been searching for. I was heading back home the next day and everyone bent over backwards to get me home ASAP with my new car. They came down on a Sunday so I could test drive it and get all the paperwork done. I test drove and bought the car and was in and out all in 50 mins. That is the experience everyone should have when buying a car.
What a great experience. The staff was helpful. The vehicle we were interested in was clean and marked below value. Hats off mainly to Lori who supported us with finalizing aspects of the vehicle after the sell. A great asset to your company. Thank you. Very thrilled with our purchase.
Marcos was great to work with. He followed through and delivered on everything he said he would. We got the car we wanted and have loved it. We had to have something repaired before we took delivery but they fixed the item and we absolutely love our new vehicle. Will definitely buy another car from here.
Robert was very friendly, take care of any problem that I found. Never see at any auto dealer before, he pulled cash out of his wallet and pay for parts what were missing. I was really a customer for them to take care of. Recommend this place to anyone.
Look no further when trying to decide where to buy a car. Felt very comfortable when walking the lot and inside. Felt no pressure from any salesmen and they were very considerate with your wants and needs. I highly recommend working with Devan. He was very helpful, knowledgeable, understanding and easy to talk to. Definitely will be a returning customer.
I have bought at least 11 or12 Subaru???s from you over the years. Always the best in sales and service. We were very glad you had the exact model we were looking for. We are excited about our new Ascent!
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