I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Went to Ciocca knowing we wanted a new Forester. Milton Obando saw that we got the Forester we wanted at the price we wanted to pay. They did not have the car in the color we wanted on the lot, but he reserved one from their incoming inventory. When it did come in he even sent me pictures. He also gave us a tour of the facility so we'd be familiar with the service dept, etc. Also thanks to Drew in the financial department as he customized an extended coverage package for us and Gigi who did the 2 week post purchase review. I would definitely recommend Ciocca and Milton.
This was our first time visiting a Ciocca dealership looking for a used Subaru Forester. We were greeted at the door and although it was an extremely busy Saturday afternoon, Kevin Acevedo immediately helped us. We felt comfortable with him and turned out buying a Subaru Crosstrek instead. Kevin turned us over to Ben Walsh in Finance and he did an equally great job. Overall terrific experience.
Samantha in the Internet Dept was very helpful and efficient scheduling a test drive with Fernando Santiago in Used Car Sales. Fernando did a great job - assisting me with several test drives and then allowing my personal mechanic to inspect the car. After the purchase Fernando toured the service and loaner department with me - so if I ever needed anything I would be familiar. I would buy here again and recommend others do too !
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
He is the best and nicest guy for any of your car needs. He takes the time to answer even the dumbest questions - and believe me ......I've had lots !! I would recommend anybody to him in the future, and will keep doing business with him as long as he will have me do so. 👍👍
Worked with used car manager directly. Did not waste my time I have my top dollar and they met my price which was aggressive. Then they have communicated very well through the 3 week process as I am 1100 miles away
Thank you Koch Toyota!! Thank you Chris Cahill for taking th
by Calgary Blue19 from DealerRater.com
December 5, 2018
Thank you Chris for taking the time to show us our new truck and showing us the dealer facilities. It was a pleasure talking to you. THE TRUCK LOOKS GREAT IN THE CALGARY BLUE. MILLIE AND I HAD A GREAT EXPERIENCE WITH THE TEST DRIVE AND ALL YOUR HELP.. THANKS TO BOB BOZARTH FOR WORKING HIS MAGIC!!!!
I had a great experience buying a new Subaru at this...
by chrisrx88 from DealerRater.com
November 26, 2018
I had a great experience buying a new Subaru at this dealer. They gave me the best price on my trade and the lowest price on the new car of any Subaru dealer within 50 miles. The sales, service and finance staff were all a pleasure to deal with. There was no pressure at all and things moved along very smoothly. I've dealt with other dealers in the area and this is by far the best. I would recommend them to anyone.
I've been doing business with Fred Beans Subaru for 10+ years and they never disappoint! I recently worked with Matt Ivers-Merritt who provided very friendly, honest, and professional customer service. He was quick to respond to my emails/phone calls, was knowledgeable on various models/options, and really went above and beyond to make sure my experience was seamless from start to finish. I would highly recommend Matt and Fred Beans Subaru to anyone in the market for a new or used car. They will treat you with respect and integrity, & do what it takes to exceed your expectations. Always an excellent experience and will continue to use them for years to come!
First time purchasing a car on my own at this location. Found it through car gurus after a couple filtered searches. A little out of the way being 2 hours, but was worth a shot stopping in to check out the car. Although the (used) car looked a little rough when I got there by the end of the week it looked brand new. They did a great job cleaning it inside and out getting it ready. Everyone was very friendly and knowledgeable especially Matt. Nothing felt forced. Very good experience. Highly recommended!
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