I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
We traded in our Equinox in a new Forrester after meeting Curtis & Alex at the auto show. They were wonderful, positive and helpful without being pushy. Alex took a ton of time to answer all our questions and take us around the lot. He stayed with us through the entire process, even delivered the vehicle to me 2 days later (in the Salem area) and went over every detail of the car to make sure I knew how everything operated. A wonderful car-buying experience! I'll definitely make the drive up there again next time we're looking. Thank you!
Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
Our sales associate was very friendly and helpful. It was my first time buying through a dealership and he made it very easy. The car was in very good condition and the miles were excellent. They wouldn???t lower the price any, or remove the anti-theft code fee, but I feel like we still got a great deal, and they were pleasant to work with. We were able to drive the car off the lot that night and it???s been a great car so far!
I only go to this location because of Mitchell. I have struggled in the past with communication and thoroughness of work. Mitchell takes the time to ensure I understand, delivers on what he promises and reads me as a customer. If and when you lose him you will lose me!!
I was expecting a very challenging car buying/leasing day, but for my surprise, I met Alejandro.
He was not only extremely respectful but honest in all the possible ways. He walked me through the whole process using the right terminology and giving the best advice based on what I was looking for.
Thank you Alejandro for a great experience; if you need a car, he is the guy you need to talk too.
We arrived at Carr Subaru after having spent 5 hours already going through the buying process for my significant other, and from the moment we walked in Alejandro was ready and willing to do all of the footwork for us.
I came in intending to check out my options for a new crosstrek and ended up leaving with my first brand new vehicle to my name. The process was made as simple as possible, but the brevity did not detract from the carefulness with which Alehandro and everyone considered my individual preferences and needs.
A long day of shopping made easy, and plenty of service and support for the next 7 years.
I liked that they worked as a team to address my needs as a consumer, working together to offer me a vehicle I couldn???t refuse. I???m pleased with my purchase and feel respected as a buyer, which isn???t always the case in the world of automobile sales.
Trish made my sales experience easy and comfortable. I had a particular vehicle in mind and she was very helpful in answering my questions, meeting with me even without an appointment, and working thru the negotiations. The dealership itself had a very friendly feel.
I have been using Gresham Subaru for several years and all of my dealings with them have been great. The service people are friendly and very helpful. When my last car was getting to the point where they couldn't guarantee the repairs would last they let me know. When I bought a new one the sales people were helpful and did not pressure me to buy anything I did not want.
This is how I see Gresham Subaru: Honest, Very Reasonable Prices, Fast Turnaround Service & very comfortable customer lounge with free food & beverages!
I have brought our 2013 Subaru XV Crosstrek to Gresham Subaru several times since July 2017 and every time, they have treated me with utmost respect. Drew G. and William W. have consistently provided excellent service, are very courteous, and respectful. They, the Subaru trained technicians, and the entire service department will only perform the necessary service and nothing else that your vehicle needs. Extremely honest folks!
In addition, they are open seven days a week with an Express Service open on Sundays.
Gresham Subaru Service Department is highly recommended!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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